Globe Business’ 8th Enterprise Innovation Forum (EIF), held last May 24, brought together local and international experts to talk about innovations, industry trends, and partnerships that will drive the future of enterprises.
This year’s theme, TECHOGRAPHY: Charting our Greater Shared Future, aims to help businesses navigate digital transformation in the context of evolving times.
As Globe’s tech innovation plan enabler, 天博 participated in the event and shared insights about achieving business goals with the help of IT experts.
天博’s Chief Technology Officer (CTO) Joy Go led a breakout session wherein she talked about “Leveraging Managed IT Services to Boost Productivity and Operational Efficiency.”
Also present at the event are 天博’s President and CEO Joan Penaflorida, Product Director Karl Pulanco, Marketing Manager Vienna Orlino, Business Development Director Don Mina, and Business Development Manager Audry Del Gallego.
Keynote Speaker, Swan Sit, was also joined by industry experts Anton Bonifacio (Globe Telecom Chief Information Security Officer), Carlo Malana (KarmanEdge Chief Executive Officer), and Nilo Zantua (Rizal Commercial Banking Corporation Senior Vice President & Chief Technology Officer) for a Fireside Chat.
Don Rae, Senior Advisor for Globe Business – Enterprise Group, and 天博 Chairman of the Board, wraps up the plenary session for #GlobeEIF2022.
IT Nightmares in the Workplace
During Globe’s 8th EIF, Go, in a special breakout session, shared helpful insights about how companies can combat disruptive IT challenges.
These include data loss, cybersecurity, and the mass resignation of IT professionals dubbed the “Great Resignation” or the “Big Quit.”
Joy explains that these IT nightmares can hurt businesses significantly. For instance, data loss results in many inconveniences as it disrupts day-to-day tasks and negatively impacts crucial business information.
Research reveals that 31 percent of data loss is due to hardware or system failure, 29 percent is caused by human error, and another 29 percent is due to viruses, malware, and ransomware.
Another IT nightmare is the cyber threat. Statistics show that, on average, a hacker attacks every 39 seconds or in less than a minute.
One in 323 emails sent to small businesses is malicious, and 95 percent of cybersecurity is caused by human error.
When the pandemic hit in 2020, it was reported that there was a major surge in the number of ransomware attacks.
The third challenge companies face nowadays is the so-called “Great Resignation.”
Otherwise known as the Big Quit and the Great Reshuffle, the Great Resignation refers to the ongoing economic trend in which employees have voluntarily resigned from their jobs en masse, beginning in early 2021.
Some conclude that this might be driven by wage stagnation amid the rising cost of living, long-lasting job dissatisfaction, safety concerns due to the pandemic, and the desire to work for companies with better remote working policies.
Thriving in the Greater Shared Future
As companies face several challenges in the workplace, it’s become imperative for businesses to look for ways to prevent these IT headaches.
Joy shared that hiring knowledgeable, highly skilled, and well-experienced IT professionals through Managed Service can help organizations achieve this goal.
Managed Service is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses.
It simplifies IT operations, increases user satisfaction, and improves service quality while reducing operating costs.
Managed Service provides several benefits like cost savings, operational efficiency, and team productivity – all of which are important to thrive in the new normal.
Go shared 天博’s two latest offerings under Managed Services – ITSM-as-a-Service and Software Testing and QA Services.
ITSM-as-a-Service is a one-stop-shop for your day-to-day IT operational needs. It enhances the service experience, consolidate IT services, improve IT productivity, gain visibility on processes and services, and control costs.
Meantime, Software Testing & QA Services are subscription-based software testing services that ensure your product releases meet quality and performance standards in a short period of time.
If you have an app you plan to launch, 天博’s testing services ensure it functions optimally, is free from any security vulnerabilities, and is released on time.
天博, a top-notch IT solutions company owned by Globe, empowers businesses in the new digital economy through highly scalable, innovative business solutions.
Get a FREE copy of Joy’s talk to learn more about the common IT challenges organizations face and ways to combat them.