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8 Tips for a Successful Cloud ERP Implementation

ERP implementation may pose challenges, but there are ways to make sure your ERP project is positioned for success. Here are tips to consider.

8 Tips for a Successful Cloud ERP Implementation

When it comes to ERP implementation, there’s a lot to take into account. For one thing, it may require a large investment of time and resources. Even if set up correctly, the rollout of the ERP system may still fail if the execution is not followed through. 

The good news is that with proper planning, an ERP undertaking can be manageable. There are ways to make sure your ERP project is positioned for success from the onset. In this post, we’ll provide tips you can consider for a successful cloud ERP implementation.

8 Tips for A Successful Cloud ERP Implementation

1. Set realistic expectations

Most ERP projects start with the proponents having a lot of enthusiasm and high expectations. However, many organizations charge ahead without clearly defining their business requirements and what goals they want to achieve. This is a recipe for failure. 

To avoid substantial setbacks, consider developing a set of benchmarks and then defining clearly what can be considered as success or failure. Likewise, try to come up with a list of potential issues you are likely to encounter. This will help ensure you are setting measurable and realistic targets and that you are not going too far ahead. 

2. Define your project scope

Having a well-defined scope of work can spell the difference between a failed project and a successful one. Your project scope serves as the basis for the requirements and the resources that will be allotted for your ERP program. As such, it pays to spend time making sure everything is outlined so that everybody can have a good grasp of the coverage and specifications of the project.

3. Modify the system based on business requirements

There is no one-size-fits-all ERP solution. For this reason, it’s important that your ERP system can be modified to align with your business requirements. This will help ensure that there is no mismatch between the software’s capabilities and your organizational needs. Remember that even a small inconsistency can derail the entire project.  

Some ERP services like the Acumatica Cloud ERP have different modules that are useful for different industries and business models. From general business, distribution, commerce, field service to manufacturing, Acumatica’s highly adaptable and scalable ERP software can address varying organizational requirements, helping companies achieve their goals by streamlining their processes and operations.

4. Get line staff, middle managers, and top management involved

A successful ERP program requires the support of all stakeholders – from the line staff, middle managers to the top management. Set up regular meetings and share your excitement and what you’d like to see improved. Educate them on the benefits, scale, and risks of the project. 

Let them know that since ERP implementation is exposed to risks, their participation is required to manage and minimize such possible challenges. Emphasize that with everyone’s support, it will be a lot easier to implement the project.

5. Train end-users and project managers

Training end-users and project managers before and after the ERP implementation is crucial in ensuring that the system is continuously being handled properly. Once the system is live and is running smoothly, the work doesn’t stop there. People may forget how to do things, employees may come and go, or new issues may arise. So, make sure to conduct drills and coaching sessions as necessary to prevent employees from creating inefficient workarounds and incorrect data entries that can cause fatal errors in reporting. 

6. Develop a communication plan

A communication plan will guide you in disseminating important information about the project to the stakeholders. It should cover the pre-implementation, implementation, and post-implementation phases. It should also include different communication channels, such as a status report, lessons learned, and frequently asked questions. Regularly sharing updates about the project will help users accept and embrace the new system with commitment. 

7. Don’t forget about cybersecurity

One of your project goals might include having heightened IT security. This is one great feature of cloud ERP. In this case, you may need to work with your cloud ERP provider to find the right protocol for your organization. Make sure that network security software and firewalls are in place to minimize the risks of a security breach. A small investment in this area can result in substantial savings when you consider the costs of recovering from a security breach.

8. Audit, test, and optimize

It’s always a good idea to conduct a test before going live. Have your end-users go through the motions and ask them to raise any concerns that may have been missed. Also, to ensure your ERP system is capturing data correctly, consider running regular data audits following implementation. This will allow you to address issues early on and update the training materials accordingly.

Bonus: Work with an experienced ERP partner

Implementing an ERP program can be challenging, but having a well-defined plan can help drive your ERP project to success. Also, working with an experienced ERP partner can help ensure that your ERP undertaking is running smoothly, facilitating the achievement of your business goals.
天博 is Acumatica’s partner in the Philippines, and our team of experts can help implement your company’s ERP program. Schedule a consultation today with our ERP specialists for an initial assessment of your business requirements.


Which Acumatica Edition Does Your Business Need?

Use innovative tools to support your business growth. Learn more about how Acumatica’s enterprise resource planning (ERP) system can help you manage your business effectively.

Which Acumatica Edition Does Your Business Need?

Managing various aspects of your organization, including supply chain management, resource planning, and customer service, can be a lot to handle. However, as your business expands, you need to find a solution that supports that growth, especially in an evolving digital world. 

This is where enterprise resource planning (ERP) systems come in to help businesses streamline their business functions and workflows. A seamless and intuitive ERP system allows for more efficient and effective decision-making, easier management of business processes, better business performance, and more time to focus on key areas of business operations. 

At its core, an ERP system is a business management software that integrates and standardizes essential business applications such as finance, human resource, sales, marketing, distribution, and other departments. An enterprise resource planning system essentially puts all these functions in one system—a shared database—for a more organized and better business management. 

There is no one-size-fits-all ERP solution for businesses, as each company has its own structures, processes, and business models. That’s why it’s crucial to find a reputable ERP platform to help your organization build a suitable, customizable ERP system that can help you achieve your business goals, like Acumatica. 

What is Acumatica?

Acumatica is a leading cloud-based ERP platform designed as a streamlined business software that enables businesses to access data and manage their operations wherever they are. Acumatica offers different suites to accommodate the varying needs of organizations, including financial management, distribution, manufacturing, and retail-commerce tools. 

Since it’s a cloud-based system, businesses can access the software application as long as they are connected to the internet. This comprehensive software allows companies to reduce unnecessary friction in operations, thus boosting productivity and efficiency. 

Acumatica’s ERP provides many features and benefits for businesses. It shows real-time insights about your operations and gives you access to relevant business reports. The platform is also designed for use in any device, allowing for easier data management.

Cloud-based applications like Acumatica’s ERP allow easy and convenient scalability, giving businesses more flexibility and room for growth. In addition, companies get to choose and pay for only the modules they need when they need them. 

The Functionalities of Acumatica

Businesses can utilize Acumatica’s cloud ERP software for multiple functions. Below are some of the modules from Acumatica’s ERP you can explore.

Financial Management

Acumatica’s powerful financial management tool gives businesses an edge for running their business finances. Organizations get access to a roster of accounting features to monitor and track daily financial activities, tax management, payroll management, budgeting and planning, and reports or insights. 

The financial management module can accommodate an enterprise’s intricate processes and requirements, yet it’s also simple enough for a smaller organization’s basic financial management needs. 


The industry leaders’ customer relationship management (CRM) module has comprehensive features that make handling leads, finding opportunities, managing contacts, and reviewing customer accounts easier. Acumatica’s CRM shows reports with real-time data on customer activities in one database such as orders, invoices, payments, and service calls.

With these functionalities, companies can get a full view of customer information and find ways to continuously improve their customer service efforts.

Project Accounting

Track your budget more efficiently and deliver your business initiatives as planned with Acumatica’s Project Accounting function. With Project Accounting, you can get a clear picture of all project-related expenses, including labor, services, inventory, and materials. The budget reporting features make comparing and calculating project costs easier as well. 

Reporting, Dashboards, and Data Analysis

Make uncomplicated reports that even your stakeholders and other key staff can understand with Acumatica’s Reporting, Dashboards, and Data Analysis toolkit. It allows businesses to gather data and analytic insights and generate reports in easy-to-understand formats containing relevant KPIs. 

Inventory Management

Monitor and track every stock from your multiple warehouse locations. The inventory management software can help organizations access inventory information across various locations in one system, simplifying the inventory management and distribution process. 

With great accuracy, real-time access, and automation to boost inventory turns, businesses can avoid stock-outs and manage costs effectively.

Order Management

Acumatica’s integrated Order Management module caters to those who don’t have an inventory but need a database of sales quotes, sales orders, and purchase orders. This system features tools that enable you to enhance customer service and maintain better vendor relationships. The module’s automation functionality lets you generate purchase orders or mark sales orders as approved with just one click. 

Technology Platform

Acumatica’s Cloud xRP platform is an application development program and multifaceted framework companies can use to build business applications. The technological platform allows developers and software organizations to utilize artificial intelligence with machine learning to advance their business processes or boost their IT infrastructure at a reduced cost.

Manufacturing Management

The Manufacturing Management Edition module covers Bill of Materials and Routing, Production Management, Advanced Planning and Scheduling, Product Configurator, Order Management, and Material Requirements Planning, among others. The integrated manufacturing and planning system allows companies to monitor the coordination of real-time activities happening in their business. 

Service Management

The Service Management system in Acumatica features appointment schedules, contract management, and a mobile application for organizations like service-focused businesses, construction companies, and manufacturers for deliveries. The toolkit lets you streamline your operations and schedule people at the right time for optimized dispatching, resulting in better response times and increased customer satisfaction.

Construction Management

Acumatica’s convenient and intuitive Construction Management accounting software can help you manage manufacturing, payroll, inventory, service management, job cost accounting, project management, and more in a cohesive, integrated system. This helps construction companies organize their business operations in one place and increase their overall efficiency. 

Commerce Management

For retail or commerce businesses, providing consistent customer service is a competitive advantage. Acumatica’s Commerce Edition module lets you handle inventory, omnichannel orders, distribution, returns and exchanges, accounting, and customer support in one dashboard—accessible on any device and centralized to suit your business operations. Businesses can integrate Acumatica into the eCommerce platforms they use, such as Shopify, to simplify their workflows. 

Point of Sale

Modernize your Point of Sales (POS) system with Acumatica powered by IIG. This solution is best for retailers who want to refine their omnichannel sales and all transactions (i.e., retail and counter sales), bringing everything in one system.

With this POS system, businesses can manage transactions through mobile-friendly, touch screen apps connected to barcode scanners, registers, receipt printers, and card terminals.

Industry-specific Acumatica Editions

Acumatica’s wide range of available toolkits and flexibility let companies license only the modules they need for business continuity and operations. As they scale and grow, they can add more to their arsenal as they see fit.

Acumatica offers five pre-packaged product editions that fit specific industries, grouping the modules that are most likely to be used in certain industries. Keep reading to learn more about each edition.

1. General Business Edition

This edition is designed as a complete package you’ll need to run your business efficiently and productively. The General Business Edition encompasses financials, reporting and business intelligence, CRM, and project accounting in one source—the central elements necessary to manage and drive your business to greater heights. 

Businesses that can utilize and benefit from this package include tech companies and software vendors, event venues, retail businesses, suppliers, manufacturing services, and more. 

Below are some of the modules in General Business Edition.

  • Customer relationship management: Features a CRM function for handling leads and contacts.
  • Financial management: Businesses of all shapes and sizes can find the support and functionalities they need from the financial management feature.
  • Reporting, dashboards, and data analysis: Access data-backed insights, monitor trends, and produce reports using the toolkit easily. 

2. Distribution Edition

Acumatica’s Distribution Edition is designed for distributors. This management solution enables businesses to connect warehouses, integrating functionality and cohesive features in one distribution system for convenient inventory management and tracking and fulfilling orders.

The Distribution Edition lets organizations minimize delays and errors and improve customer service, allowing them to focus on selling their products.

Companies that can benefit from this pre-packaged solution include retail businesses, logistics companies, and other businesses that involve product distribution. Here are some of the modules included in this package. 

  • Inventory management: Gives an overview of your inventory, reorder quantities, and inventory costs from multiple warehouse locations, allowing you to manage your distribution productively. 
  • Order management: Take care of sales activities, refine procurement processes, and simplify orders for clients. 
  • Purchase order management: With automation and a central system for purchasing processes, this enables you to build better vendor relationships and reduce procurement costs.

3. Manufacturing Edition

One of Acumatica’s known focuses, Manufacturing Edition ERP, connects your production planning with sales orders, purchasing, accounting, financial management, and customer management. Through the software, the manufacturing team can view approvals and monitor all relevant activities like schedules and orders through their device. 

Tech organizations, brewing companies, and nonprofit organizations are some of the types of organizations that can utilize the Manufacturing Edition ERP software. These are the applications that can help manufacturers streamline their production processes. 

  • Production management: Oversee production orders, schedule orders for the shop floor, monitor materials and labor expenses, and compare actual costs to planned costs. 
  • Advanced planning and scheduling: Schedule precise delivery dates to satisfy customer demands. 
  • Service management: Reduce the time between call receipt and job order and dispatch people at the right time to improve response time and minimize costs. 

4. Construction Edition

Acumatica’s cloud-based construction accounting software solution built for construction companies makes it easier for businesses to track and manage labor costs, budgets, and project schedules. It also allows convenient management of subcontractors and materials through inventory control and purchase requisitions. 

From change orders to project documents and all other activities, construction businesses can get a full scope of everything they need to know in one integrated system. Here are some of the features that come with the Construction Edition suite.

  • Job costing: Ensure the project management and accounting are on the same page regarding labor, material, and equipment costs. 
  • Project billing: Review and confirm details for quick billing, material invoices, and project progress.
  • Daily field reports: Show accurate, real-time information regarding time collection, subcontractor updates, field visitors, job site weather updates, change requests, and more.

5. Retail-Commerce Edition

Acumatica’s Retail-Commerce Edition aims to provide a good and consistent customer experience for an empowered omnichannel business. The pre-packaged suite offers native support for multiple warehouses, shipment tracking, pricing, and more. 

With integrated software like this, your business can focus on order processing and fulfillment for greater efficiency, increased customer satisfaction, and higher profits. Retail-commerce businesses can benefit most from this, as it can help keep their business moving more smoothly. Below are the core applications included in this edition.

  • Order management: This allows companies to generate sales orders, purchase orders, and sales quotes with reduced paperwork. It provides businesses with the features necessary for better customer service and vendor relationships.
  • Point of Sale powered by IIG: Manage all transactions in one system. Its essential features include real-time inventory, system-wide integration, barcode scanning, and rapid order entry. 
  • Reporting, dashboards, and data analysis toolkit: Get a clear view of your company’s overall situation by looking at crucial KPIs and generating Acumatica reports and analytics.

Centralize Your Core Processes for Business Growth

Managing a business, no matter the shape or size is no easy feat. One of the best ways a company can grow further is by streamlining its processes to focus more on other core business functions. Using a reliable, cloud-based ERP system does the data entry, reporting, and more—enabling the other parts of your company to connect and look at data from one database.  

Acumatica allows organizations to innovate and unlock their unmatched ability for a more productive way of running their business. For a future-proofed business and improved performance, consider checking out Acumatica to simplify your processes.
If you’re interested in learning more about Acumatica, 天博 – Acumatica’s partner in the Philippines – and their team of experts can give you a hand at migrating to a cloud ERP software. Get in touch now to schedule a product demo and move your business forward.


6 Things to Consider When Choosing a Cloud ERP Solution

From remote access to data security, these features make cloud ERP a viable solution to help you adapt to the ever-evolving business landscape.

6 Things to Consider When Choosing a Cloud ERP Solution

The various moving parts of a business make it inherently complex. Decisions are constantly being made left and right. Without the appropriate tools, results could go all sorts of ways as teams couldn’t act in unison without seeing the big picture within the organization.

This dilemma is where enterprise resource planning (ERP) comes into play, improving the coordination and communication across teams. ERP software integrates your company’s data and processes within a single system, such that all managers and employees can make sound decisions to move the business forward at every opportunity.

In choosing an ERP system for your business, you must consider the speed at which changes in your industry are happening every day. Unless you’re quick to adapt, business opportunities might slip out of your hands. Here, cloud ERP solutions are ideal for deploying, upgrading, and maintaining your information system without delay.

Read on to learn what components and features make for an efficient cloud-hosted ERP system.

1. Business-specific requirements

Just like other companies, your business goal must include being competitive through superior quality of products or services, exceptional customer service, and reliable suppliers, to mention a few. However, having similar business processes doesn’t mean any ERP solution used by other companies will produce the same results for your organization.

Your company may have unique processes or workflows that require specialized ERP applications rather than off-the-shelf software that has no room for customization. Since ERP has a full range of modules, you must determine which ones to integrate into your system, depending on the nature and requirements of your business.

Is your business product-oriented or service-driven? Both types will most likely need an accounting module, but the former will have more use for manufacturing and order management modules. Meanwhile, you’ll need ERP software with a reservation management module if you operate an appointment-based facility, organize events, or rent out a property.

2. Seamless data migration

Your company handles volumes of data every day—from customer information and employee records to inventory and sales—and you’ve probably invested in individual software to store and manage them. Besides being costly, maintaining data from disparate sources is not the best method for streamlining your company’s operations.

A good ERP system allows you to organize not only your freshly gathered data but all historical data, as well, in one place. Whether you’re transitioning from manual data management or on-premise ERP to automated or cloud ERP, your new system must be able to migrate data from the previous software to the latest iteration.

This feature is vital in ensuring business continuity since data is intact and readily available, as opposed to waiting for IT teams to reconfigure data from one system to another.

3. Scalability

Every business has a short-term and long-term agenda, such as contracting a consultant in the initial phases of a project and then growing an in-house team to take over those in the pipeline. Cloud ERP systems should be designed to support your business growth strategy, regardless of the scale or complexity of work needed to reach your target.

If your chosen ERP software has limited capabilities, you may not be able to tap into the latest trends and markets, expand your offerings, or introduce innovations to your customer base. These activities require forward-looking approaches and future-ready tools.

During peak seasons, can your ERP system accommodate the bandwidth needed to transfer data from the cloud to the end user’s device and vice versa? The key is finding an ERP provider with a robust infrastructure to help you keep pace with customer demand and every stage of business growth.

4. Real-time feedback

Speaking of adapting to the speed of the digital world, cloud-hosted ERP solutions make your data analytics as up-to-date as possible.

You don’t have to wait until the end of the day to generate reports since you can track everything in real-time. Which markets are performing well or otherwise? How are pricing fluctuations affecting consumer decisions? You can then use these insights to keep the momentum going or turn things around for your business.

Through cloud ERP, you can also provide real-time updates to customers regarding the status of their orders, schedule of delivery, the exact location of their package, and so on.

5. End-user training

ERP implementation will vary from one role or department to another. For instance, an HR officer will require ERP functions or features that are different from what an IT staff needs.

Your choice ERP should account for individual system requirements by providing an overview of how to use the ERP in general business applications while also demonstrating more specific use cases for employees in various roles.

6. Disaster recovery support

Moving your ERP system to the cloud means your business data is protected from disruptions brought about by disasters or issues such as power outages, unauthorized access to your computers, and other security incidents.

Cloud ERP solutions store data backups and have data centers spread out across multiple sites so that should these events happen, your system will continue to run. All your data and processes are accessible from any location via cloud storage.

Cloud ERP as the Next Step for Your Business

As your company grows, you’ll need to optimize your ERP system through cloud deployment. From remote access to cost-efficiency and data security, cloud ERP features make it a viable solution to help you adapt to the ever-evolving business landscape.

These must-have ERP functionalities are well within your reach, courtesy of Acumatica’s cloud ERP solutions. As 天博’s ERP partner in the Philippines, we have expert teams who will migrate your company’s data and systems to the cloud with just a few simple steps to help you get started in no time.
Request a product demo for your business!


A Comprehensive Cloud Migration Handbook

Cloud migration may sound like a big undertaking. But with this guide, you can move your data to the cloud with ease while reducing business costs.

A Comprehensive Cloud Migration Handbook

Cloud migration offers multiple benefits for companies, one of which is its ability to boost revenues by enabling scalability in digital operations. It can also help reduce IT costs by streamlining business processes.

However, cloud migration can be a complicated undertaking, especially if not planned. This post will describe the steps you can take when moving your resources to the cloud to drive your cloud migration project with ease and in a cost-effective manner.

What is Cloud Migration?

Cloud migration refers to the process of moving data, applications, or other digital business operations to cloud infrastructure. The cloud – shorthand for “cloud computing” – is a pool of computer programs and services accessed over the internet.

Cloud migration provides an environment that can host data and applications in the most efficient way possible, giving organizations access to virtually limitless computer resources without compromising customer experience.

9-Step Cloud Migration Implementation Plan

A poor cloud migration strategy can lead to costly problems later on. Hence, having an implementation plan can help ensure your migration efforts are producing the desired results. Here’s a checklist to guide you through an easier and successful migration process.

1. Lay out your goals

The first step in the cloud migration journey is to understand your goals. You must be aware of where your business is and how it will benefit from cloud migration.

List down the things you want to achieve from the process. Your objectives might include scalability of operations, better access to digital resources, financial savings, and enhanced customer service.

2. Define your cloud migration roadmap

After specifying your migration goals, the next step is to develop a migration roadmap. This will depend on your existing IT infrastructure and business priorities. Having a strategic plan can aid in choosing the migration methods and tools to be used as well as prioritizing workloads. 

A roadmap will also help determine your bandwidth and budget requirements. In addition, it can be used to identify what changes need to be made in the internal processes to ensure business continuity during the migration.

3. Decide which data to migrate

Not all of your data needs to be moved to the cloud. Some data privacy laws require that you maintain complete control over certain types of information and the environment where they’re stored. In this case, you may choose to keep these data on your on-premise servers.

Some data on your servers may also not require regular access. You may need to keep them for auditing purposes or other regulatory requirements, but you don’t have to move them to the cloud. 

The pre-migration phase is a great time to look through important and necessary data your company will be needing, deleting those that are no longer relevant. This will clear storage space on your on-premise servers while making the cloud migration process easier.

4. Assign who will lead your cloud migration efforts

Cloud migration is one of those occasions where getting too many people involved can negatively affect the final product. Therefore, it’s crucial to have one person lead the migration project. This will enable the processes to keep moving forward by preventing long, drawn-out discussions that may only delay the project.

Your cloud migration project leader can be an internal employee or a consultant. You’ll want to pick someone who is decisive and detail-oriented and who can keep the group motivated and on track. The rest of the team should also be carefully selected to ensure they possess the needed experience for the migration process.

5. Check the compatibility of existing systems

Migrating from traditional networks to the cloud requires you to check the cloud readiness of your existing systems. Since a majority of your applications might be proprietary, evaluating their cloud compatibility will help assess if you need to refactor or rewrite some of your apps through application modernization. This step will also guide you in deciding which ones to discard because of their inability to be tweaked for the cloud environment.

6. Choose your cloud provider

Your choice of cloud provider will depend on the size and type of your organization, the data you deal with, the geographic locations you operate in, your security requirements, and your budget. Based on these criteria, you can choose between a public, private, or hybrid cloud and enjoy the benefits of security, privacy, and transparency.

天博’s cloud migration services can provide value to your company. With 天博, you can avoid traffic spikes and other challenges that come with operating and maintaining servers. You can also streamline your processes while securing your business assets in the cloud.

7. Train end-users

Educating users who are accustomed to traditional work processes is critical in ensuring that your cloud migration efforts don’t go to waste. To familiarize end-users with your cloud migration project, train them and give them access to documentation so they can work their way around the processes. This approach will enable them to make the most out of the cloud’s capabilities. 

8. Test if your migration was successful

Piloting your migration with a few workloads will help confirm if data are being synchronized correctly and you’ve rightsized your resources to deliver the required performance while keeping costs to a minimum.

The testing process will also determine how much time the actual transition will take. In addition, it will assess the functionality of the security controls you have set up. To ensure that potential problems are minimized, remember to update your migration plan accordingly and incorporate the necessary changes.

9. Monitor and optimize

Since cloud migration is not a one-time project, you must regularly monitor the new environment and optimize the processes as necessary. Focus areas may include detecting anomalies and tracking trends so that appropriate steps can be taken to keep costs under control.

To avoid duplicative and uncontrolled efforts, you must set measurable optimization goals and stop when you meet your target. Then, you can set new goals, but keep in mind that optimization has a cost in terms of resources, time, and skills.

Cloud Migration Has Benefits for Businesses 

Moving your data to a cloud environment can enhance the efficiency of your business operations. This strategy can also help boost your revenue and reduce IT costs. But before undertaking the process, you must develop a plan to ensure that your migration project will be successful and effective.  

If you’re looking for a cloud migration services provider for your migration project, 天博 offers tailored services that will enable your business to save costs while streamlining your processes. We’ll also help you assess appropriate migration methods and tools for your organization. Schedule a consultation today with our cloud migration experts.


Top 5 ICT Trends in the Philippines in 2022 (Infographic)

Are you wondering about the ICT trends in the Philippines in 2022 that are going to shape businesses’ future? Let’s take a look at them in this list.

Top 5 ICT Trends in the Philippines in 2022 (Infographic)

The pandemic has driven changes in communities and businesses worldwide, and our country is no exception. Let’s look at the ICT trends in the Philippines in 2022 that may present new and unexplored opportunities.

ICT Trends in the Philippines You Need to Prepare For

Top 5 ICT Trends in the Philippines in 2022 (Infographic)

1. Hybrid Work

The COVID-19 pandemic has threatened people’s health and safety, forcing organizations to adopt new ways of doing business. Today, organizations are implementing hybrid work models for a more consistent experience regardless of location.

Outcomes have become more important than hours put in. Interestingly, statistics reveal that 84% of Filipino workers want this flexible work setup to continue even after the pandemic, and it’s easy to see why.

Employees are able to recover productivity time, typically lost to traffic, commute, and other office distractions. For organizations, a hybrid workplace means cost savings as expenses, such as rent and utilities, are reduced.

However, while this is the case, companies will have to make the necessary investments in both hardware and software to allow for a hybrid workplace environment.

If you’re a business leader, the Work Trend Index suggests these five strategies to begin the shift to Hybrid Work:

  • Develop a plan to empower your workforce for extreme flexibility
  • Bridge the gap between physical and digital worlds by investing in space and technology
  • Address digital fatigue from the top
  • Rebuild social culture and capital and make it a priority
  • Rethink employee experience to vie for the best talents

2. Digital Banking

More and more people are transacting through digital platforms as quarantine protocols remain in place. Statistics show that 44% of Filipinos used digital payments to settle bills, while 36% utilized them to pay for groceries.

Apart from payments, more and more Filipinos also embrace digital banking services. Additionally, they are more open to innovations that make payments and banking more convenient, accessible, and seamless, such as online and mobile banking. The fine line between these two services lies in the devices used to access them:

Online Banking. Otherwise called internet banking or e-banking, online banking is a financial transaction performed over the internet. You can make a transaction through the bank’s website using a computer or laptop.

Mobile Banking. On the other hand, mobile banking allows customers to transact with online services through a mobile app. You can perform transactions using a tablet or smartphone.

Digital banking is a rising trend in the industry, which is slightly different from online and mobile banking in terms of online operations. It is designed to replace a bank’s traditional, physical branch with a full online presence and automated financial services.

In 2020, the Bangko Sentral ng Pilipinas or BSP introduced the “digital bank” category to bring more people to the virtual financial system. The central bank seeks to have 70% of Filipino adults open an account at a formal financial institution by 2023.

Recently, BSP granted licenses to two more digital banks, Tonik Digital Bank and UNObank. Here’s a list of digital banks in the Philippines that you can open virtually:

Branchless digital banks:
ING Philippines
CIMB Philippines
Tonik Digital Bank

Digital banks with physical branches:
Union Bank
Diskartech by RCBC
Komo by Eastwest
HelloMoney by AUB
iSave by Maybank
OFBank by Landbank

3. Hyperlocal Market

According to a McKinsey study, brand loyalty dipped to an all-time low due to the unstable availability of some products and services. About 80% of consumers are now willing to try and switch to other brands.

Due to the pandemic, consumers have learned to patronize goods and services and interact with small businesses within their local communities. The three must-haves for Hyperlocal Market include fast delivery, omnichannel experience, and real-time ordering architecture.

Meanwhile, the technology enablers for Hyperlocal Markets, one of the ICT trends in the Philippines in 2022, include the following:

Digital banking. Pre-pandemic, more Filipinos preferred “kaliwaan” or cash-on-delivery (COD) payments when ordering online. The hyperlocal market saw a shift to mobile and online transfers as the preferred mode of payment.

eCommerce platforms. Starting up a pop-up business has never been easier with the rise of eCommerce platforms, which offer ease of use and flexibility in pricing.

Logistics apps. Reliable logistics services allow small businesses to be accessible.

Social media. Hyperlocal marketplaces typically start within these community pages and group chats on social media.

4. E-governance Solutions

Governments should consider boosting data sovereignty and protection in their e-governance solutions. This is to ensure the efficiency and security of their services amid the increasing use of online applications.

E-governance solutions refer to the use of ICT and its application by the government to provide information and public services to the people. To create an enabling environment for e-governance, these four pillars must be well-established: process, people, technology, and resources.

The ultimate goal of e-governance is to offer an enhanced portfolio of public services to citizens efficiently and cost-effectively.

Five important models of e-governance have been identified. The following can be used for guidance in designing e-government initiatives depending on the local situation and governance activities that are seen to be performed:

  • Broadcasting models
  • Critical flow models
  • Comparative analysis model
  • E-advocacy model
  • Interactive service model

5. Gamification

Nongame environments, like websites, online communities, and learning management systems incorporate gamification to increase participation and engagement among consumers, employees, and partners.

According to Forbes, 80% of smartphone users play mobile games on their devices, and 50% play games every day. In the workplace, business leaders can incorporate gamification, too.

Gamification in the workplace focuses on the mechanics of how gaming works. This helps create a simple way for employees to view their progress and build continued engagement within the organization.

Here are six gamification strategy tips for your business:

Consider your audience. The first essential step is to identify your audience for this program. Make sure that your gamification program is appropriate for your workforce and isn’t going to be a one-and-done thing.

Don’t focus on rewards. Flashy rewards are difficult to sustain in the long term and sometimes push people to do inappropriate things just to win. Create a gamification program that’s centered around the competition itself and not on the rewards.

Communicate the rules. Let everyone know about the game rules to understand how it works, its goals, and how to succeed. Having transparent and fair rules will help encourage people to participate.

Celebrate all participants. Reward all participants and not just the top performers. You’ll likely see a dip in engagement if they feel their participation isn’t valued.

Be creative with rewards. Material rewards sound exciting, but the best prize in a corporate setting competition is professional recognition and advancement. A LinkedIn recommendation from a Vice President is a good example.

Track and report. What gets measured gets managed. Make sure all participants know where they stand so that they can improve. Leaders will also know whether the program is driving the business goals if it’s tracked.

Wrapping Up

The COVID-19 pandemic underscored the fact that nothing is guaranteed. Things and circumstances continuously evolve, and to survive, you need to plan and pivot accordingly.

These top five ICT trends in the Philippines in 2022 give you a peek into what you can expect in the near future. You can use this as a guide in mapping out your new strategies and plans to future-proof your organization.

Are you looking to partner with a top IT solutions company to drive innovative changes within your organization? We’re here to help!

Top 5 ICT Trends in the Philippines in 2022 (Infographic)