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2021年12月30日

Digital Transformation in 2022: What are Your Options?

Many businesses are eager to further push their digital transformation in 2022 amid uncertain times. Know your options in this blog.

Digital Transformation in 2022: What are Your Options?

Many organizations, communities, and businesses have already adjusted to their newly acquired technologies driven by the pandemic. But many companies still think about how they can further push their digital transformation in 2022, given the uncertain times.

If you’re just starting with your digital transformation or plan to accelerate your business with technology, here are some excellent options for you.

6 Technology Solutions That You Can Consider for Your Digital Transformation

Many businesses are slowly getting back on their feet with the help of technology. Check out this list of technology solutions you can consider implementing within your organization to future-proof your business.

1. Custom Software Development

Digital Transformation in 2022: What are Your Options?

Custom software development refers to the process of designing, building, deploying, and maintaining tailored software solutions. As the term suggests, you can customize your software based on its specific users, functionality, or your business needs.

Statistics show that custom software, such as mobile apps, boasts of high usage in the Philippines. According to a We Are Social report, shopping, map, banking, and fitness apps were among the mobile apps widely used during the pandemic.

It’s no longer surprising why many businesses are considering building mobile apps to widen their reach and grow their database. If you’re looking to expand your digital footprint and offer a unique customer experience, custom software can help you achieve just that.

2. E-commerce Solutions

Digital Transformation in 2022: What are Your Options?

Today, we have seen businesses promoting and selling their goods and services on social media marketplaces. But the thing about these platforms is that they have limited functionalities, hampering businesses from achieving their maximum potential.

According to Statista, 89.3% of Filipino consumers accessed eCommerce websites to search and buy products and services. Interestingly, the business data platform deems the Philippines’ potential for online shopping as “promising.”

Thankfully, businesses can leverage this welcoming news with the emergence of several eCommerce platforms. Unlike custom websites, website builders like Vessell, offer advanced eCommerce features at a fraction of the cost.

Vessell also helps businesses integrate their existing systems into more advanced marketplaces, like GLife. Leveraging such a solution can significantly help your eCommerce business, especially since more people prefer shopping online for safety and convenience.

3. Managed IT Services

Digital Transformation in 2022: What are Your Options?

If you’re planning to keep up with the technology trends, you know that it’ll take more than just launching a superior innovation. You have to ensure that your IT systems are well-maintained as well.

Here’s where Managed Service Providers (MSPs) step in. MSPs like 天博 deploy IT experts to your organization to handle either a portion or your entire IT system.

By delegating critical and complex IT tasks to certified experts, you can ensure your systems will run smoothly 24/7. This will also help you focus on more crucial functions, such as running your business.

4. Cloud Business Solutions

Digital Transformation in 2022: What are Your Options?

When the pandemic broke out, businesses had to shift to remote work to minimize the spread of the disease. This made the cloud a vital part of daily work.

Most files and documents are shared through the cloud for easier and quicker collaboration. It makes sense why many organizations are exploring cloud solutions to enable collaboration and business continuity anytime and anywhere.

The great news is that IT companies like 天博 help businesses maximize the benefits of the cloud. By utilizing cloud services, you can savor several advantages, including enhanced productivity, cost-effectiveness, and scalability.

5. Business and Productivity Tools and Ready-to-Use Software

Digital Transformation in 2022: What are Your Options?

As your company grows, your processes and operations become more complex, too. Utilizing technology solutions, which enable automation, is an excellent way to tackle this challenge.

For instance, cloud ERP solutions can help your business integrate your systems and data so you can have seamless operations. Robotic Process Automation is another tool you can utilize to reduce mundane, repetitive tasks.

Such productivity tools and ready-to-use software can significantly enhance your team’s productivity and business operations. As a result, you can focus on more crucial tasks, such as delivering business results.

6. Messaging Gateways

Digital Transformation in 2022: What are Your Options?

Communication is a vital part of any business. Companies also had to think of innovative ways to stay connected, especially when brick-and-mortar stores were forced to close.

Fortunately, there are affordable yet effective ways to continue engaging with your customers despite the physical limitations. One way is to leverage SMS services.

If you’re planning to send bulk messages, it’s wise to choose a reliable SMS aggregator. SMS aggregators help ensure your message will be delivered to your target audience at the right time, maximizing your engagement opportunities.

Wrapping Up

The pandemic tested the resilience of organizations all over the world. And we’ve all seen that technology played a pivotal role in the survival of businesses across all industries.

These technology solutions make excellent options if you want to accelerate your digital transformation in 2022 and beyond. 天博, a top IT solutions provider, offers all of these innovative solutions to help businesses like yours become more future-ready.


Schedule a FREE consultation with our experts today and know the best technology solution for your business needs.

2021年12月28日

How a Cloud ERP Actually Helps Your IT People

The ERP System saves not just your daily operations, but your people as well. Find out its numerous benefits to your company’s IT department.

How a Cloud ERP Actually Helps Your IT People

Having an Enterprise Resource Planning (ERP) System is very crucial to the company. It greatly helps the business operations as a whole and has a lot of benefits to the Information Technology (IT) department.

In the same way, having an IT team inside your company is also very important.

Basically, they make sure that every system is working and everyone is catching up with the system.

On the other hand, an ERP system helps you integrate and automate every busines communication and transaction.

Simply put, an ERP solution provides a seamless flow of operation throughout your company. It includes accounting, finance, inventory, CRM, and sales functionalities and the ability to connect with third-party solutions.

The ERP System can be on-premise or cloud-based. Basically, the difference between the two is how it is deployed. 

Meanwhile, as much as you need competitive IT people, your organization also needs a competitive cloud ERP system.

The ERP solution aims to help greatly every employee of your organization. Specifically, there are a lot of benefits of ERP to the IT team.

How a Cloud ERP Actually Helps Your IT People

Roles of IT People in Your Business

In this modern age, one of the backbones of your business is the IT team. They implement and facilitate every system and network.

The IT team is responsible for making sure that everything runs smoothly. In general, below are some of the roles and responsibilities of IT people:

1. Technical Support

Providing technical support is one of the duties we can think of first when the IT department is mentioned. A large part of the job is assisting everyone in the company regarding technical details.

IT does all the job of installing software, recovering digital assets, and configuring network setup.

Technical support people should always be handy at fixing every technical problem. That is why they are probably one of the occupied people in the organization.

2. System and Network Administration

How a Cloud ERP Actually Helps Your IT People

The administrative duties of the IT team are significant and pretty much cover everything about technology.

Simply put, they are the ones maintaining the computer infrastructures of the company. Also, they are the ones assisting users regarding their software issues.

In addition to these, there are also jobs of updating licenses and software versions.

The point is that the IT team primarily performs one of the crucial duties inside the organization.

3. Application Development

IT team is expected to develop an application that will help the business function better. They are responsible for scoping the requirements, developing, testing, and ensuring that the application is working correctly.

An application is crucial for the company to achieve its goals.

How a Cloud ERP Actually Helps Your IT People

How a Cloud ERP Actually Helps Your IT People

Implementing an ERP system in your organization makes everyone’s life easier and more systematic.

With a more seamless process of everything, your IT people enjoy a lot of benefits from ERP.

Let dive into specific benefits of cloud-based ERP system to IT department. The following is the list of the things IT people experience with cloud-based ERP:

1. The ability to see and control business performance through a centralized ERP solution

An excellent cloud-based ERP exists to provide IT departments with a cohesive and connected business system that requires no hardware.

The cloud ERP brings multiple systems and platforms under one solution. This gives the IT team a view of the entire company operations from one dashboard.

2. A flexible, scalable, and collaborative platform

How a Cloud ERP Actually Helps Your IT People

Most IT departments are tasked with heavy loads of requests and last-minute assignments. This means that they need an ERP that is flexible and scalable.

A cloud ERP system is easy to configure and customize.

3. Operational efficiencies through user adoption

Successful user adoption of the cloud ERP system leads to improved operational efficiencies. Finally, it is expected to result in higher productivity.

When users successfully adopt the system, less assistance will be needed from the IT team.

The IT team has a broad scope of jobs. With this, they can now have more time to focus on other tasks.

4. Access to data in real-time

How a Cloud ERP Actually Helps Your IT People

The organization produces megabytes of data everyday. These data are vital because it affects the direction of the business and management.

Access to real-time data is crucial for the IT department to make data-driven decisions. It helps them identify challenges and gives them opportunities to lessen the risks.

Acumatica Cloud ERP as Best Choice for Your Company

Acumatica Cloud ERP for IT services helps IT teams protect your business.

It exists to alleviate pain points. Such pain points include system failures, communication breakdowns, and cybersecurity issues.

Given these integral roles of the IT team, one of the steps that would greatly help them is to select a trustworthy Cloud IT ERP solution.

Looking for an Acumatica cloud ERP solution provider in the Philippines? 天博 Inc. is here to help your IT people by providing a quality ERP solution.

Schedule a demo with us now!

2021年12月28日

5 Things You Must Know About SMS Marketing Before 2021 Ends

Still not considering SMS as your marketing tool? Know how SMS marketing perform this 2021 and make your decision now.

5 Things You Must Know About SMS Marketing Before 2021 Ends

In today’s technological era, everyone owns mobile phones. A lot of businesses took this opportunity to maximize SMS marketing in 2021.

When the COVID19 pandemic hit the world, and the lockdown happened, everyone got stuck at home.

Everyone needed to find ways to cope, mobile phones significantly became more necessary. For some, it became their medium for entertainment.

For students, they needed mobile phones to survive their online classes. Many also used their mobile phones to acquire needs like food and grocery items.

Lastly, mobile phones became relevant to communicating with friends we could not meet during the pandemic.

This became a great opportunity for many businesses to penetrate and concentrate on SMS marketing.

Because while mobile phones continue to skyrocket in the market, SMS marketing also proves still to be one of the most effective marketing tools.

This is because SMS is one of the standard features of every phone, whether it is a basic phone or smart mobile phone.

SMS continues to prove its massive potential in spreading marketing campaigns. With or without an internet connection, you can send your message to your list of clients.

5 Things You Must Know About SMS Marketing Before 2021 Ends

SMS Marketing in 2021

This is not the first time SMS showed promising results in marketing. It has existed even in the previous years.

But when we talk about the year 2021, how did SMS marketing perform? Here are some worth noting facts about SMS this year:

1. People who are using smartphones have increased.

This year, there are approximately 6.4 billion smartphone users worldwide. Compared to last year’s 6.1 billion, the number has apparently increased.

Amazingly, this number translates to almost 81% of the world’s population. In general, there are 7.1 billion people who own mobile phones, according to Statista.

This is almost 90% of the world’s population.

There has been a significant increase in the number of mobile phone users in the past six years worldwide.

In our country, there are 41.31 million people who own smartphones.

2. SMS still has a 98% open rate compared to e-mail. 

5 Things You Must Know About SMS Marketing Before 2021 Ends

SMS marketing still remains to have an almost perfect open rate of 98%. This is a lot higher than the open rate of e-mail marketing which is 20%.

This is because customers are notified instantly, directly, and on a more personal level. Users tend to open the text messages upon receiving them immediately.

3. Customers tend to read text messages 1-5 minutes after receiving them.

Generally, customers open text messages immediately upon receiving them. Everyone carries a mobile phone almost everywhere, and a text message can be received even without an internet connection.

Users open text messages within 90 seconds of delivery. According to surveys, around 60% of mobile phone owners read texts within 1 to 5 minutes after receiving them.

Again, this is way higher than e-mail marketing. E-mail open rates hover around 90 minutes.

4. SMS marketing is more cost-effective compared to online advertising.

5 Things You Must Know About SMS Marketing Before 2021 Ends

SMS marketing remains one of the most effective yet cheaper ways of promotion and reaching your current and potential customers.

Basically, everyone who owns a mobile phone knows how to send an SMS. You do not need to hire a professional to do the job for you.

If you own a small business, you can create your marketing SMS and send it in bulk. Just like that, your customers will immediately receive your message.

On the other hand, huge companies and enterprises need to find an SMS provider to send to thousands and even millions of clients.

However, SMS marketing is cheaper than online marketing, which requires paid advertising and the creation of varied materials.

5. Customers prefer to engage via SMS than other marketing methods.

SMS marketing shows great potential when used correctly. Because it provides a messaging platform on a more personal level, customers engage immediately.

Reports show that 75% of consumers prefer to receive promotions and other marketing messages via text message.

Indeed, users are receptive to SMS marketing.

5 Things You Must Know About SMS Marketing Before 2021 Ends

Role of Aggregator in SMS Marketing

You may not be familiar with what an SMS aggregator is. An SMS aggregator is a mediator between your SMS software provider and different network providers.

Having an SMS aggregator to take care of your SMS marketing campaigns has many benefits for your business:

  1. More Effective SMS Campaigns
  2. Fast and Reliable Delivery of SMS
  3. Seamless Marketing Process
  4. More Opportunity for Business Growth
  5. Enhanced Customer Experience

To select an aggregator for your SMS marketing, there are certain factors to consider: Speed of Delivery, Capacity Management, and Superior Reach. 

5 Things You Must Know About SMS Marketing Before 2021 Ends

天博 as Your SMS Aggregator

Partnering with a trusted SMS Aggregator is the best step to level up your SMS marketing.

The great news is that 天博 Inc. is offering SMS aggregation services. Find out more of our services here.  

2021年12月27日

How a Cloud ERP Actually Helps Your IT People

The ERP System saves not just your daily operations, but your people as well. Find out its numerous benefits to your company’s IT department.

How a Cloud ERP Actually Helps Your IT People

Having an Enterprise Resource Planning (ERP) System is very crucial to the company. It greatly helps the business operations as a whole and has a lot of benefits to the Information Technology (IT) department.

In the same way, having an IT team inside your company is also very important.

Basically, they make sure that every system is working and everyone is catching up with the system.

On the other hand, an ERP system helps you integrate and automate every busines communication and transaction.

Simply put, an ERP solution provides a seamless flow of operation throughout your company. It includes accounting, finance, inventory, CRM, and sales functionalities and the ability to connect with third-party solutions.

The ERP System can be on-premise or cloud-based. Basically, the difference between the two is how it is deployed. 

Meanwhile, as much as you need competitive IT people, your organization also needs a competitive cloud ERP system.

The ERP solution aims to help greatly every employee of your organization. Specifically, there are a lot of benefits of ERP to the IT team.

How a Cloud ERP Actually Helps Your IT People

Roles of IT People in Your Business

In this modern age, one of the backbones of your business is the IT team. They implement and facilitate every system and network.

The IT team is responsible for making sure that everything runs smoothly. In general, below are some of the roles and responsibilities of IT people:

1. Technical Support

Providing technical support is one of the duties we can think of first when the IT department is mentioned. A large part of the job is assisting everyone in the company regarding technical details.

IT does all the job of installing software, recovering digital assets, and configuring network setup.

Technical support people should always be handy at fixing every technical problem. That is why they are probably one of the occupied people in the organization.

2. System and Network Administration

How a Cloud ERP Actually Helps Your IT People

The administrative duties of the IT team are significant and pretty much cover everything about technology.

Simply put, they are the ones maintaining the computer infrastructures of the company. Also, they are the ones assisting users regarding their software issues.

In addition to these, there are also jobs of updating licenses and software versions.

The point is that the IT team primarily performs one of the crucial duties inside the organization.

3. Application Development

IT team is expected to develop an application that will help the business function better. They are responsible for scoping the requirements, developing, testing, and ensuring that the application is working correctly.

An application is crucial for the company to achieve its goals.

How a Cloud ERP Actually Helps Your IT People

How a Cloud ERP Actually Helps Your IT People

Implementing an ERP system in your organization makes everyone’s life easier and more systematic.

With a more seamless process of everything, your IT people enjoy a lot of benefits from ERP.

Let dive into specific benefits of cloud-based ERP system to IT department. The following is the list of the things IT people experience with cloud-based ERP:

1. The ability to see and control business performance through a centralized ERP solution

An excellent cloud-based ERP exists to provide IT departments with a cohesive and connected business system that requires no hardware.

The cloud ERP brings multiple systems and platforms under one solution. This gives the IT team a view of the entire company operations from one dashboard.

2. A flexible, scalable, and collaborative platform

How a Cloud ERP Actually Helps Your IT People

Most IT departments are tasked with heavy loads of requests and last-minute assignments. This means that they need an ERP that is flexible and scalable.

A cloud ERP system is easy to configure and customize.

3. Operational efficiencies through user adoption

Successful user adoption of the cloud ERP system leads to improved operational efficiencies. Finally, it is expected to result in higher productivity.

When users successfully adopt the system, less assistance will be needed from the IT team.

The IT team has a broad scope of jobs. With this, they can now have more time to focus on other tasks.

4. Access to data in real-time

How a Cloud ERP Actually Helps Your IT People

The organization produces megabytes of data everyday. These data are vital because it affects the direction of the business and management.

Access to real-time data is crucial for the IT department to make data-driven decisions. It helps them identify challenges and gives them opportunities to lessen the risks.

Acumatica Cloud ERP as Best Choice for Your Company

Acumatica Cloud ERP for IT services helps IT teams protect your business.

It exists to alleviate pain points. Such pain points include system failures, communication breakdowns, and cybersecurity issues.

Given these integral roles of the IT team, one of the steps that would greatly help them is to select a trustworthy Cloud IT ERP solution.

Looking for an Acumatica cloud ERP solution provider in the Philippines? 天博 Inc. is here to help your IT people by providing a quality ERP solution.

Schedule a demo with us now!

2021年12月24日

Text Marketing: Benefits of Having an SMS Aggregator

Planning to strengthen your SMS marketing? Having an SMS aggregator to take care of your campaigns has numerous benefits for your business.

Text Marketing: Benefits of Having an SMS Aggregator

Having an SMS aggregator to take care of your marketing campaigns has many benefits for your business.

But before knowing its benefits, let us have a clear understanding of the text marketing process first.

Let us understand how customers receive business news, sales, promotions, or other relevant information from brands.

Here is a sample:

Brand A wants to send a promotional text message to its customers on their marketing list. After creating the content of the marketing message, the brand submits the message to an SMS software provider.

Then, the SMS software providers are responsible for sending Brand A’s message to network providers.

These network providers are responsible for sending the message to their subscribers. Finally, customers receive the promotional message and take the desired action towards it.

Imagining the process gives us complex and lengthy procedures.

This is where an SMS aggregator comes into the picture. An SMS aggregator is a mediator between SMS software providers and network providers.

Instead of an SMS software provider directly communicating with network providers, an SMS aggregator takes care of the coordination.

An SMS aggregator helps simplify the technical process of sending an SMS to customers.

Text Marketing: Benefits of Having an SMS Aggregator

Why don’t SMS software providers work directly with mobile network providers?

The process may seem linear and straightforward, but there are a lot of technical processes between.

Let us understand further why businesses cannot just work directly with mobile network providers.

1. Numerous Mobile Service Providers in the Philippines

Text Marketing: Benefits of Having an SMS Aggregator

There are three extensive mobile networks in the Philippines today. Additionally, each network has subsidiaries.

In total, we are looking at almost eight carriers locally.

Meanwhile, the number of mobile subscribers has significantly increased over the years. According to the National Telecommunications Commission (NTC), there are roughly 149 million mobile subscribers in the Philippines today.

Indeed, it is evident that the effectiveness of SMS marketing is still increasing due to the growing number of mobile users.

Given this, we can imagine a single software provider dealing with thousands or even millions of leads per promotional message.

2. Extensive Process of Creating an SMS Marketing Message

SMS messages follow a strict structure due to the limited length of characters. For the message to be efficient and effective, here are the commonly recommended guidelines:

  1. Send short and engaging messages.
  2. Educate first before you sell something.
  3. Send reminders and confirmations via text.
  4. Keep SMS messages structured.
  5. Schedule SMS messages and stagger them.
  6. Send SMS messages promptly.
  7. Ensure and instill urgency.
  8. Track your campaigns.
  9. Respect the option to opt out.

Indeed, these guidelines need time and focus. A text message seems so short and easy to read, but it actually takes many versions to be able to come up with a compelling 160-character SMS marketing message.

The creation itself requires a lot of coordination and planning.

Text Marketing: Benefits of Having an SMS Aggregator

What are the Benefits of Having an SMS Aggregator?

With the advent of communication platforms today, SMS remains one of the credible ways to reach existing and potential customers.

Below is the list of the benefits of having an aggregator for your SMS marketing:

1. More Effective SMS Campaigns

SMS marketing remains one of the best marketing platforms due to open rates of 98%. With an SMS aggregator, the SMS network provider and the brand can have more time to focus on the campaign itself.

Effective SMS campaigns result in maximized open rates and customer engagement.

2. Fast and Reliable Delivery of SMS

Text Marketing: Benefits of Having an SMS Aggregator

Dealing with different mobile network carriers is time-consuming and costly. SMS aggregators do the task of sorting your clients per wireless carrier.

Having an aggregator ensures that no contacts are lost or missed. Every message will reach clients quickly and safely.

This ensures optimum delivery of messages to your customers.

When you have a limited-time offer, you want your customers to know about it and act on it immediately.

With an aggregator doing the hard part of the task, businesses experience fast and reliable delivery of their messages.

3. Seamless Marketing Process

SMS aggregators cut the need for the business to deal with numerous mobile operators directly.

This saves time, effort, and energy. Thus, this develops a more streamlined process of marketing.

4. More Opportunity for Business Growth

Text Marketing: Benefits of Having an SMS Aggregator

Your SMS aggregator takes care of all the technical aspects of the process. You can have more time focusing on growing your business.

5. Enhanced Customer Experience

Sending a message through SMS is one of the best ways to connect with your clients personally.

Additionally, SMS polls allow users to send feedback. These give you so much insight to help you with your business decision.

The medium also allows your business to connect and engage with your customers from any part of the country.

This makes you increase your brand awareness on another level.

Having an SMS aggregator helps you become more efficient in meeting the needs of your customers.

Text Marketing: Benefits of Having an SMS Aggregator

Are you interested in having an SMS aggregator for your business?

If you are a company that is planning to level up its text marketing, a good first step is selecting an SMS aggregator.

Fortunately, 天博 Inc. is here to help your business grow by offering SMS aggregation services.

To enjoy the benefits of having an SMS aggregator, click this link.

2021年12月23日

8 Benefits of Moving Your Business to the Cloud

Are you considering migrating your business to the cloud? Here are the top benefits you can expect from cloud computing.

8 Benefits of Moving Your Business to the Cloud

As the world continues to advance, the amount of data and digital interactions will only grow exponentially. This digital shift is changing the way companies do business and handle data. In 2020, about 83% of enterprise workloads were estimated to have been performed in the cloud. Nowadays, more and more businesses grow reliant on cloud computing for their day-to-day operations.

Apart from data storage and convenience, businesses can enjoy many other benefits of cloud computing. If you’re thinking about moving to the cloud but not sure if it’s the right step for your company, below are some of the main reasons businesses adopt cloud technology. 

1. Cost-efficient

Building an in-house IT infrastructure requires a lot of resources, manpower, and time. You need to purchase and maintain the necessary equipment to do the job such as hard drives, computer devices, servers, software, and more. You also need to hire the right people to run your IT system and ensure sensitive data is well protected.

Migrating your systems to the cloud essentially outsources a majority of your data center operations to third-party cloud service providers. Not only is this cheaper than purchasing all of the necessary equipment and training additional IT staff but it also allows you to store data securely while having easy access to it.

2. Highly scalable

If your business highly relies on analog systems, it can be harder to scale your operations as you’ll need to invest more in equipment and infrastructure to increase your capacity to do more business. Since cloud-based systems are virtualized, they can be easily scaled up and down without changing the physical equipment. 

Cloud-based services can accommodate this need for a more flexible solution at a reasonable cost. There are cloud services or platforms that customers can pay on a subscription basis, i.e., weekly, monthly, quarterly, or annually. 

3. Boosts efficiency and productivity

Moving your business to the cloud means making manual and monotonous tasks easier to accomplish for employees, giving them more time to focus on more urgent and important tasks such as improving processes and services. 

For example, a cloud system that serves as your central source for files creates a more streamlined system for data storage compared with other file transfer tech, such as a flash drive or email. The amount of time saved lets your workers spend more time on other key areas of your business. 

4. Better communication and collaboration

Since cloud-based tools and services can be accessed online anywhere and anytime, it’s easier for employees to view, share, and co-edit materials. When everyone is on the same page looking at the updated and correct information, teams can collaborate efficiently and minimize miscommunication. 

Having all the data you need in one place promotes better collaboration, which is one of the best features of cloud technology services. For example, if you urgently need to update a report with the help of other teams, you can easily do that with your cloud-based tools without the need to meet in person. 

5. Easy access to data 

With cloud-based systems, there is no longer any need for employees to connect their laptops to an intranet cable in the office to access your database. Instead, all you need is an internet connection and login credentials to access your database.

These cloud-based tools have never been more vital in the face of the COVID-19 pandemic, as it allows many businesses to continue core business functions even when employees are working remotely. Even when they’re not physically in an office, you can maintain a connected workforce with cloud technology. 

6. Strong security

Cloud providers are aware of the hesitations businesses have over cloud computing technology. This is why they are going to great lengths to guarantee that business and customer data are protected using strong encryption and security measures. 

Often, cloud systems allow customers to configure their security settings and restrictions to give them more control over their data. You can always review your provider’s cloud migration handbook or security methodologies to ensure all sensitive and critical data are in good hands. 

7. Better interconnectivity with your systems

Workstations are not the only devices that can be connected to the cloud. Other frameworks like computerized manufacturing systems, inventory management systems, and order management systems can be migrated to the cloud. Apart from gaining better data visibility, this feature also puts your company in a better position to integrate disparate systems into a cohesive system through a cloud-based ERP platform.

8. Automatic updates

Businesses that have their own IT infrastructure are responsible for maintaining and updating their systems. But with cloud platforms, the providers take over this responsibility, which saves clients valuable time, resources, and energy better spent on more important projects. Not only does this take a huge task off your IT team’s shoulders but it also ensures your subscription to the cloud services is worth every penny. 

Future Proof Your Business

Since your data is stored and managed in the cloud, you can continue your business as usual as long as you’re connected to the internet. This is what cloud technology is all about—making operations more convenient, streamlined, and secure for businesses. And it will only continue to transform more companies from here on out. 

天博, a cloud migration services provider in the Philippines, offers a holistic technological solution for businesses to meet their goals while saving time and money. If you’re ready to migrate to the cloud, schedule a consultation with 天博’s cloud migration professionals to learn more about how you can get started.

2021年12月22日

Inventory Management 101: Everything You Need to Know

Looking to streamline your inventory process? Here’s a guide to everything you need to know about inventory management!

Inventory Management 101: Everything You Need to Know

Inventory management is a fundamental function in the retail and manufacturing industries. It helps business owners identify which products have been sold, which ones have been ordered, and which items have been received in the warehouse. This ensures there’s always enough supply to meet the demand and that the company uses its assets efficiently.

If you’re feeling lost when it comes to keeping track of your inventory, let this article serve as a refresher course to acquaint you with the fundamentals of inventory management.

What is inventory management?

Inventory management is the process of tracking stock delivered in and out of the warehouse. It is one of the main components of supply chain management with a focus on supervising the flow of goods from the manufacturers to warehouses and from these facilities to retail stores.

The goal of inventory management is to keep a detailed record of stock levels and the stock’s location in the warehouse. Its key functions also include tracking each new or returned product as it enters or leaves a warehouse or store. 

Both small and large businesses should have a solid inventory management system in place to track the flow of their products, allowing them to stabilize the number of goods coming in and going out of their establishments. The better an organization controls its inventory, the more efficiently it can use its assets. Ultimately, an inventory management system can help reduce instances of understocking and overstocking, resulting in optimal efficiency and profitability.

Why Inventory Management Is Important

Companies can benefit from inventory management in many ways. Here are the top ones.

1. Improves cash flow

Your cash flow improves because of the balance between supply and demand. Inventory management gives you the means to monitor your stocks on hand, preventing you from missing selling opportunities due to stock-outs or production delays due to the unavailability of crucial parts. Moreover, it prevents your operating capital from being tied up in excess inventory, which allows you to use your assets more wisely.

2. Prevents manufacturing delays

Inventory management helps you avoid incurring supply shortages because you can promptly track the movement of goods. As such, you can reduce lead times and improve manufacturing productivity time while decreasing operating costs.  

3. Minimizes overstocking and understocking

One of the biggest benefits of inventory management is it helps ensure the balance between your stock and customer orders. When you invest in more inventory than you can sell, the overstock creates a budget deficit. On the other hand, inventory shortage can negatively impact customer experience. By ensuring your supply keeps up with the demand, you’ll always have the right amount of supplies at hand to meet customer demand and prevent excess inventory from taking up space in your warehouse.

4. Allows for accurate forecasting

With up-to-date inventory records on hand, you can compare current and past data to predict future demand. This can help you make informed decisions as you derive insights from the report. These insights can be used for accurate ordering of parts to keep up with customer demand while preventing seasonal shortages due to parts not being available.

What are the types of inventory?

Inventory types refer to which stage of production the stocks are in.

Raw Materials

Raw materials are components or commodities that have not yet been processed to be incorporated into the final product. It can also refer to materials that are not part of the finished product but are indirectly consumed during the production process like cleaning supplies and lubricants used to run the machines.

Work-in-Progress (WIP)

Work-in-progress inventory refers to partially finished goods awaiting completion. It includes items that are to be assembled before being fully manufactured. For instance, if you sell coffee powder, your WIP inventory would include coffee beans, bags, labels, and shipping boxes.

Finished Goods and Merchandise

Finished goods and merchandise are items that have been completed during the manufacturing process. While they may seem similar, the concepts of finished goods and merchandise are not the same. 

Finished goods are the final products from the manufacturer, while merchandise refers to items that retailers purchase from suppliers or manufacturers that they can then sell to customers.

The 4 Types of Inventory Management Systems

1. Periodic inventory management

A periodic inventory system tracks inventory either daily, weekly, monthly, quarterly, or annually. This method does not require any inventory management software. Instead, it’s the personnel who perform a physical count of all inventory items at set intervals and manually record the entries in either a spreadsheet or electronic database.

This is usually done in small businesses with small stock-keeping unit (SKU) counts or low inventory turnover rates. Think ingredient monitoring in restaurants or stock monitoring in niche stores.

2. Perpetual inventory management system

The perpetual inventory management system is a sophisticated system that delivers real-time data. It tracks inventory continually, instantly updating the central database as soon as new items are received. Purchases and returns are also automatically recorded in the inventory accounts. Since the system relies on an automated process, it usually entails the use of certain software.

3. Barcode inventory system

The barcode inventory system works like the perpetual inventory management system. When a product is sold or moved, its barcode is scanned to automatically update the inventory levels in the database. The barcode can represent information about the item such as its location, weight, and amount, including its supplier and manufacturer.

4. Radiofrequency identification (RFID) system

Radiofrequency identification (RFID) systems take barcode systems one step further, employing specialized tags that can be read simultaneously without the need for line of sight. The technology is capable of reading tags up to 40 feet away, making the process quicker while securing inventory data. 

Since RFID systems use radio waves to transfer information from a product to the database, they are ideal for distribution centers that utilize multi-level storage and warehouses with large amounts of stock.

Choose an Inventory Management Platform Integrated into a Cloud-based ERP

Having an inventory management system in place has various business benefits. For one thing, it allows for an improved cash flow. It can also help prevent manufacturing delays and reduce instances of shortage and overstocking. 

While having a stand-alone inventory management platform streamlines the supply chain, integrating it into an enterprise resource planning (ERP) system can provide optimized results. If you’re looking for an inventory management system integrated into a cloud ERP, check out 天博’s solutions!

天博 is Acumatica’s partner in the Philippines, and we offer the Acumatica ERP system that uses a CRM module fully integrated within the system. However, you should also consider that pre-built software solutions may not be apt for the type of business that you run. That is why the expert team of 天博 can also develop a customized inventory system for your company to fit your business model and processes..

Schedule a consultation with 天博’s ERP experts today to learn more about how we can optimize your inventory management system!

2021年12月21日

ERP Trends and Statistics That You Need To Know in 2022

Consider the trends and statistics about ERP to help with its successful implementation in your business.

ERP Trends and Statistics That You Need To Know in 2022

Business efficiency requires that everything within the company is in sync. But unless there’s a central system in place, it can be difficult to sort out what’s happening from one department to another. This kind of poor coordination can spell financial and logistical problems, putting the quality of company products or services on the line.

That is where enterprise resource planning (ERP) comes in handy for your business, a software system that lets you efficiently organize various aspects of your company’s day-to-day operations.

Whether you’re looking to manage company resources or make sales forecasts, an ERP system lets you maintain key business functions using only one platform. And because there is a seamless integration of information, systems, and processes across departments, decision-making becomes easier and smarter.

The History of ERP

ERP has been changing the business landscape by leaps and bounds since it was first used primarily in manufacturing. At the time, ERP became a tool for managing inventory and performing internal quality checks—nothing more, nothing less. The idea was to tap into the computational abilities of powerful machines to optimize production so that products could be quickly marketed and distributed.

Since then, ERP has come a long way. Today’s ERP systems make for a complete software package, providing businesses with solutions for storing, managing, and using large volumes of data in their daily operations.

This functionality is possible thanks to a host of applications that integrate business and customer data in a central database, which is readily accessible for end-users of the system. As such, you can now find ERP software that integrates well with your customer relationship management (CRM) system, for instance.

In the coming years, expect ERP systems to continue evolving alongside technologies and necessities. To prepare you for the future of ERP and what it means for your business, this article will feature a collection of trends and statistics in the ERP space to enable you to understand the technology better before implementing it in your company operations.

ERP Market Statistics

ERP has risen to be a multi-billion-dollar industry. Beyond market value, its phenomenal growth also means there is a vast opportunity for your business to apply data-driven solutions to some of your most pressing problems—whether that’s managing supply chain, tracking cash flow, paying employee salaries and benefits, gauging customer satisfaction, or discovering new markets.

To show just how big the ERP industry has grown, take a look at these statistics.

  • The total market size of the ERP industry is expected to exceed $49.5 billion by 2025. (Source: Market Research Engine)
  • Asia-Pacific is the fastest-growing market among the regions adopting ERP, with a projected CAGR of 9.8% through 2027. (Source: Allied Market Research)
  • Among IT business executives, 53% consider ERP an investment priority for their organizations. (Source: Computer Weekly)
  • The revenue generated by ERP in the U.S. is worth $21 billion. (Source: Statista)

ERP Implementation and Adoption: Facts and Statistics

More and more businesses are implementing and adopting ERP solutions, and for good reasons.

According to Aberdeen Group via Finances Online, ERP adoption among small and midsize businesses (SMBs) is driven by the technology’s ability to standardize back-office operations by 77%, minimize operational expenses by 11%, and provide real-time data and insights by 48%.

All of those numbers translate into huge savings, especially if you consider that ERP systems can be configured to suit your company’s specific requirements without needing to invest in additional technology.

Then again, it may take time before ERP users fully realize the technology’s benefits, as users are faced with a steep learning curve from the moment it is adopted. From learning the software to getting everyone on board, successful ERP implementation hinges on your organization’s ability to manage any changes that come with ERP. 

Here, we’ve listed relevant facts and statistics on ERP implementation and adoption rates, including users’ outlook on their overall experience with ERP software and vendors.

  • The manufacturing industry comprises 33.66% of the market, making them the top adopter of ERP systems. (Source: Panorama Consulting Group)
  • 86% of companies that only communicated with employees during and after ERP implementation consider their projects a success (Source: Panorama Consulting Group)
  • 52% of companies are highly satisfied with the ERP system that they have adopted (Source: Panorama Consulting Group)
  • 46% of ERP customers say their implementation has gone over their projected timeline (Source: Statista)

How ERP Adoption Helps Businesses

True to its name, ERP has tremendous potential to improve how well you manage company resources. Besides helping you ensure that you’re utilizing your assets with utmost cost-efficiency, the technology is also effective in streamlining and coordinating a majority of your business processes.

With a host of applications, features, and functions at your disposal, it shouldn’t come as a surprise that ERP systems have helped numerous companies achieve their overall business goals.

Below, we’ve listed some of the most valuable results of ERP adoption for business organizations.

  • 95% of businesses have reported an improvement in business processes after implementing an ERP system (Source: Panorama Consulting Group)
  • The return on investment for 85% of companies that utilized ERP was achieved during their estimated timeline. (Source: Mint Jutras R&A/Ultra Consultants)
  • Large companies—those with more than $1 billion annual revenue—incur lower costs (2% to 3% of annual revenue) when implementing ERP compared with midsize companies earning under $1 billion that spend 3% to 5% of their budget on ERP. (Source: Third Stage Consulting Group)

ERP and Cloud Technology Trends

With the fast-paced advances in the IT space—including ERP systems and services—you can only expect ERP to keep getting better and broader. That makes it vital for you to know where the industry is soon headed.

Here are the top trends to watch out for in ERP and how they will shape the future of businesses and industries globally.

Larger-scale utilization of AI

Smart technologies like artificial intelligence (AI) and machine learning (ML) will be at the core of ERP. These technologies can complement ERP functions by managing and integrating diverse applications and then using the culled data to support complex decision making—this is the fourth era of ERP, as Gartner puts it.

By connecting AI to ERP, you can expect teams from different areas of your company to work with proper coordination and perform their individual functions with higher efficiency. For instance, accounting can check the status of account payables and receivables and use the information to keep the company’s cash flow at healthy levels.

Other use cases of AI-powered ERP include market research, product engineering, and project development—basically, any tasks that tap into heavy computing power to connect disparate data sets to help companies become more efficient on how they operate or improve their product offerings.

System integration via the Internet of Things (IoT)

Today’s world is highly connected thanks to the internet of things (IoT). This technology allows computers, machines, and digital devices to exchange information with one another over the internet.

When you book a ride-hailing or food delivery service, your device and that of the other party use internet protocols and communication technologies, as well as smart sensors, to determine each other’s location. That’s IoT at work.

In ERP, companies can rely on IoT devices to facilitate business processes while reducing manual work or human errors. Manufacturing equipment may be embedded with sensors to capture relevant information about the machine 24/7—its production rate capacity, amount of spoilage, potential performance issues, and so on.

Here, the integration of IoT and ERP means managers can proactively manage production even with a few technicians on duty and lower instances of machines slowing or breaking down.

From retail to industrial and healthcare, many other industries can be transformed by the ERP-IoT tandem through device connectivity, data management, and advanced analytics.

Increased use of a two-tier ERP system

As the name indicates, two-tier ERP entails using two ERP systems within the company instead of implementing ERP using a single system. In this approach, there’s an on-site ERP system (Tier 1) operating at the headquarter level, while a cloud-based ERP (Tier 2) is intended for branches, divisions, or subsidiaries.

This setup recognizes that ERP needs and functions differ between the corporate level and the customer-facing level. 

For instance, you need Tier 1 ERP to have a single record of business activities or transactions to go back to each time you want to check on your business’s financial performance, while Tier 2 enables you to address customer support issues as they happen at any of your company’s subsidiaries.

ERP mobile apps coming to the fore

Mobile devices are no longer a luxury in this era; they have become a necessity for people to access, exchange, or share information. As such, more and more companies are using mobile apps and solutions to connect with their customers, as well as deliver the products and services that they need.

Likewise, mobile apps are now one of the primary delivery systems for ERP. This holds most especially for companies that have remote work or hybrid office setups. Your managers and employees can access client information, project status, company events, or customer communications from anywhere on their mobile.

Mobile ERP makes it possible for everyone to stay in the loop while delighting customers with how fast things are being delivered or done for them.

More emphasis on real-time data analytics

The fast-paced business landscape is characterized by the need to continuously innovate and quickly make sense of the influx of digital data, among many other focus areas. These factors necessitate that companies use modern tools to help them make the right decisions in a timely fashion.

Thankfully, ERP is becoming more and more efficient in capturing and reporting business data. Advanced ERP systems are designed to provide companies with up-to-the-minute and accurate information and communicate it to every department that may need that data.

Plus, they get constant updates to enable the system to be smarter in converting raw data to provide context to your data.

Imagine that there was a sudden problem in one of your production lines. This change in productivity will be reflected in your ERP system and quickly calculated into affected KPIs and metrics like production downtime, capacity utilization, and mean time between failure. Having these data on hand will help you take the appropriate action to mitigate your losses.

It’s all in the cloud

There’s no shortage of cloud ERP statistics indicating the accelerated use of the technology among companies and across industries. Gartner predicts that by 2022, 90% of cloud services will cater to innovative data and analytics requirements.

SMBs and larger companies alike find cloud ERP attractive. Cloud ERP is cost-effective, especially for SMBs that don’t need an elaborate IT infrastructure except for computers and internet connectivity services.

Similarly, major enterprises find cloud business solutions—IaaS, PaaS, SaaS, DaaS—a great alternative to physical servers that lets them streamline their standard processes, resulting in more revenue and lower operational costs.

Nowadays, you can also choose only the modules you need in cloud-based ERP instead of purchasing a complete package that you won’t have much use for, resulting in higher business savings.

Whether you’re operating a global company or otherwise, introducing cloud ERP solutions into your organization can better secure your data and make it more accessible to internal and external users.

The Future of ERP

ERP is both a tool and a goal. The goal is to reduce your operational costs while also improving competitiveness through optimized business processes and systems. And being a forward-looking business, it’s in your best interest to make use of the powerful technology that is ERP. 

Ready to be ahead of the curve in implementing ERP? With the help of Acumatica, you can be at the forefront of emerging ERP trends. Let 天博—Acumatica’s partner in the Philippines—introduce you to top-rate software solutions, such as the Acumatica ERP. Schedule your free consultation with 天博’s ERP experts.

2021年12月16日

The Importance of Usability in Selecting an ERP for Your Company

Have a clear understanding of the importance of usability and its elements – why it should be considered when selecting an Enterprise Resource Planning (ERP) System for your business.

The Importance of Usability in Selecting an ERP for Your Company

In selecting an ERP system for your company, do you consider the importance of usability?

One system that became so in-demand in this technology era is the ERP system.

An ERP System is an online application that offers automation and integration of every process that may take place in your business.

Nowadays, many companies have acquired an ERP system to aid them in getting through their daily operations. Moreover, the ERP system helps sustain the efficiency and effectiveness of every employee.

Given this, many companies are offering ERP solutions packaged with extensive and innovative functionalities because of the growing demand for the system.

But, what is the use of all these magnificent features if your people cannot use the ERP system to its full potential?

Table of Contents
Factors in Selecting an ERP System

1. Business-specific Requirements
2. Seamless Data Migration
3. Scalability
4. Real-time Feedback
5. End-user Training
6. Disaster Recovery Support
Usability and Its Elements

1. Intuitive Design
2. Learnability
3. Efficiency of Use
4. Memorability
5. Error Frequency and Severity
Why Usability Should be the Priority

1. Increase job fulfillment of employees
2. Minimize customer efforts and maximize customer experience
3. Save time, effort, and money in system training
ERP Usability of Acumatica

Factors in Selecting an ERP System

As a major stakeholder of a business, how do you select an ERP system?

Before, we have already listed the factors that you must consider when selecting an ERP solution. Let us have a quick recap on this list.

1. Business-specific Requirements

The Importance of Usability in Selecting an ERP for Your Company

Not all generic ERP systems work very competently with all businesses. Every company has unique workflows and processes.

Thus, a good ERP system offers customization to meet specific goals.

2. Seamless Data Migration

Business data are crucial. All data, including the oldest one, must be secured and saved.

But, what will happen if your company changes its solution?

Your ERP system should allow seamless data migration. The migration of data should be uncomplicated and hassle-free.

3. Scalability

The Importance of Usability in Selecting an ERP for Your Company

The business is growing. There are evolving needs of clients and changing business direction, for instance.

Therefore, the ERP application should be able to adapt to changing workloads of the business.

4. Real-time Feedback

The ERP solution you must choose must keep your data analytics updated.

Real-time numbers help you in creating crucial business decisions. Therefore, your business is able to meet the needs of clients successfully.

5. End-user Training

The Importance of Usability in Selecting an ERP for Your Company

To achieve growth and success, you must ensure that your employees can use the system to its full potential.

Understanding the system well helps save time, effort, and money. Therefore, the company no longer pays more for a continuous training program.

6. Disaster Recovery Support

The Importance of Usability in Selecting an ERP for Your Company

ERP systems ensure that your business data is guarded against any mishap. Your system should be prepared for unfortunate events like security threats and power outages.

Indeed, there are many factors to consider before purchasing an ERP application.

Companies consider these in selecting a system, but they often miss this – the importance of ERP system usability.

Usability and Its Elements

ERP Usability refers to how well users utilize and perceive the system. It is about users’ efficiency, effectiveness, and fulfillment while using the product.

Let us understand the importance of usability in selecting an ERP for your company. Also, let us know how it can help the business become more successful.

To start, let us dig into the elements that comprise the usability of an ERP solution and understand why it should be the priority.

1. Intuitive Design

The Importance of Usability in Selecting an ERP for Your Company

Users instantly understand how an application works using it for the first time. Therefore, a design is intuitive if users can understand and can navigate through the application effortlessly.

This is important because this encourages increased productivity and decreased operational efforts and costs.

2. Learnability

Think of things that we use daily. We all think of mobile phones and laptops instantly.

We get ourselves so familiar with how these things work. Even if we switch to other brands of phones and laptops, we can still create an SMS or take a photograph.

One usability factor is learnability. Users can still accomplish tasks even if it is their first time using a solution.

Learnability on ERP software makes employees save time exploring and learning.

Hence, employees can use such applications with minimal supervision and training.

3. Efficiency of Use

The Importance of Usability in Selecting an ERP for Your Company

Efficiency refers to the amount of energy used in accomplishing specific tasks.

In the same way, efficiency in ERP usability refers to how fast users can perform tasks using the system.

The goal is to make users accomplish tasks quickly with fewer clicks and page turns on the system.

4. Memorability

Your employees must remember enough to use the solution in future visits effectively.

In the same way, they must reestablish proficiency after a long time of no use.

The problem of many ERP software nowadays is the complexity of the processes.

As a result, users do not have retention of the system and consult the system’s manual every use.

5. Error Frequency and Severity

The Importance of Usability in Selecting an ERP for Your Company

It is essential to know the frequency and severity of users’ mistakes while using the system.

A good ERP system makes users bounce back from errors faster and avoid the same mistakes in the future.

Why Usability Should be the Priority

While there are many factors to consider in selecting an ERP software for your company, usability plays a vital role in leveling up your game.

Making an ERP solution a priority based on usability can help your business to:

1. Increase job fulfillment of employees

The Importance of Usability in Selecting an ERP for Your Company

Investing in ERP software with good usability makes employees do tasks faster and successfully.

Thus, while the business achieves automation, productivity and business growth are happening simultaneously because of the effective implementation of the system.

As a result, employees have a positive perception of the company and their performance as well.

2. Minimize customer efforts and maximize customer experience

Good customer service starts with employees understanding and following established systems.

Such systems are automated with ERP. It provides up-to-date data and integrated information.

As a result, needs of customers are being met accurately and immediately.

3. Save time, effort, and money in system training

The Importance of Usability in Selecting an ERP for Your Company

Employees will quickly understand how the system works with if an ERP system has good usability.

This helps with saving time and effort, and essentially money. As a result, the company no longer pays a lot for a continuous training program.

ERP Usability of Acumatica

Acumatica Cloud ERP Application was acclaimed as the ERP with the highest usability five times.

Indeed, Acumatica Cloud ERP worked hard to improve its usability with intuitive user interfaces, personalization capabilities, mobile applications, and more.

天博 Inc. ensures the excellent usability of the Acumatica ERP solution is retained even in the Philippines.

Start your journey with a user-friendly ERP. If you want to experience Acumatica Cloud ERP software, you may schedule a demo with us.