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2020年8月20日

#ProjectForward: What Changed with the 天博 Rebranding

天博 recently celebrated its first rebranding anniversary. Let’s see how the new 天博 identity stacks up to the old, and how the two visual categories summed up what 天博 is about.

#ProjectForward: What Changed with the 天博 Rebranding

In 2019, we gave 天博 a new, refreshed, and re-stylized look. As we celebrate our first rebranding anniversary, let’s take a trip down memory lane and revisit the changes we’ve made as well as their significance to our brand!

But first, why rebrand?

There’s a lot of reasons why companies rebrand. For us, we only wanted to bring out 天博’s young, dynamic, and eager identity.

There were tons of brainstorming and cups of coffee involved, of course. In the end, everything paid off — thanks to the collective effort of our amazing 天博des!

Old VS New

Updating our brand meant making several changes. But while these updates were significant, it didn’t diminish our core values and goals. Take a look at some of the changes we’ve made and what it means for us!

Font

Our old five-letter logo uses the FS Me Pro for its font. If it’s not available, we use Calibri as its alternative.

We picked a font with rounded corners to express we’re not as hard-edged (pun somewhat intended) as an IT company typically feels.

What changed:

We wanted something more fun, young, and vibrant — a bit more casual and laid-back but still iconic.

Cocogoose was a perfect fit for our official primary font since it’s fun without being over the top. We kept the Sans Serif, which gives our identity a less formal look but still projects professionalism.

Color

#ProjectForward: What Changed with the 天博 Rebranding

The old branding used an interesting mix of colors that represented 天博 and its offerings. We had brown, white, and lemon to represent Custom Development and mint for Staff Augmentation.

Digging deeper into the psyche of our brand color, brown signifies resilience, safety, and reliability.

What changed:

#ProjectForward: What Changed with the 天博 Rebranding

While we did like the reliability, resilience, and safety parts, brown also signifies sadness, loneliness, isolation, and conventionality, contrary to 天博’s culture.

So, we went for the royalty of colors: purple, which symbolizes modernism, creativity, imaginativeness, youth and vibrancy, passion, power, ambition, wisdom, and sophistication.

It is also one of the rarer colors used when it comes to branding, highlighting our uniqueness.

Doodle VS Chevrons

#ProjectForward: What Changed with the 天博 Rebranding

The ‘Yondoodles,’ a series of fun, lighthearted, and hand drawn-like doodles, is just one of the things that made our old branding uncommon.

It symbolizes just about anything and everything 天博 is capable of — our one-of-a-kind ideas, inventions, and personality.

Each piece tells you that, while we may be young at first glance, we are strong, and we can deliver what we promised in each doodle!

What changed:

#ProjectForward: What Changed with the 天博 Rebranding

Moving away from the Yondoodles, we’re now featuring five chevrons – each bearing the colors symbolizing 天博’s brand attitude.

Because they look like arrowheads, chevron is the perfect symbol that embodies our goal of moving forward and helping businesses move forward, ahead of the curve. Each of the five chevrons stands for something: the five values of 天博 and its 天博des.

We are an elite team of playful, friendly, and young and innovative professionals that rebel against the conventionalities and status quo. We push boundaries to their limit and then go over them to see how much growth we’re capable of.

Photography

#ProjectForward: What Changed with the 天博 Rebranding

#ProjectForward: What Changed with the 天博 Rebranding

We switched up our photography style a little – still keeping the friendly and casual vibe, but also not overthinking things. We just let the people shine but in their natural environment.

This allows us to convey that we aren’t just workers – we’re a team of humans making technology more human.

New Face, Same Goals

We may have had a wardrobe change, but we’re still the company that goes above and beyond for you. We’ve only changed our look, so you know and can feel our values at first look – because let’s face it, our old look was kind of vague with that.

Now, with our updated identity, we can confidently face the world knowing that we stand out! Watch these videos to see how we’ve unfolded the new 天博!

2020年8月20日

How to Handle Logistics in the New Normal

The impact of the COVID-19 pandemic on logistics put a strain on businesses. As the world adjusts to the new normal, here’s how businesses can cope.

How to Handle Logistics in the New Normal

The COVID-19 pandemic changed the world in ways no one has ever imagined. Face-to-face interactions were limited, and businesses were forced to close temporarily.

These changes come with different sets of challenges, some of them even devastating. For businesses, it means revamping strategies to survive.

If you own or manage a business, you know that logistics is a crucial consideration. Take a look at the logistical factors that matter in your business and how you can handle them as the world transitions to the so-called “new normal.”

Handling Logistics in the New Normal

How to Handle Logistics in the New Normal

Inventories

Many enterprises struggled with low inventory levels and supplies during the crisis. Consumers started panic-buying upon the news of a possible lockdown, resulting in empty grocery aisles and shelves.

For this reason, it becomes crucial to manage your inventory well. A warehouse inventory management system can help you monitor your items efficiently, preventing insufficient supply.

Having safety buffers like high inventory levels is crucial during a crisis, too. Consider using an inventory management system for tracking your inventory and increasing your inventory levels to be better prepared for the future.

Supply Chains

How to Handle Logistics in the New Normal

In times of crisis, stretched supply chains also come with several disadvantages. During the COVID-19 pandemic, businesses saw how stretched supply chains could break at any point.

When this happens, it disrupts the delivery of goods, creating a domino effect. Businesses are hurt, and consumers are forced to either wait or be resourceful.

To prevent this problem in the new normal, you have to reduce your dependency on a single source of supply. This is especially important for crucial industries like pharmaceuticals.

Consider sourcing your supplies from multiple manufacturers that offer the same quality. Also, start investing in resources that shortens the supply chain, and delivers the merchandise the soonest possible time.

Transport

Transportation also has a pivotal role to play in the supply chain. During the pandemic, getting goods from Point A to Point B, the quickest time possible, has been especially important.

For instance, personal protective equipment, medicines, and sanitation supplies needed to reach hospitals and establishments immediately. It’s no secret that many suppliers encountered difficulties delivering these items due to several factors, including fleet and vehicle shortage.

The challenges involving transportation in the past months call for significant changes in the future. This means enhancements in responsiveness where technology can be used to your advantage.

An inventory management system can also be beneficial when it comes to this as it provides increased visibility. By leveraging this technology, you can pinpoint inefficiencies and manage uncertainties.

Technology Integration

How to Handle Logistics in the New Normal

The COVID-19 pandemic accelerated the digital shift of businesses, organizations, and communities. Remote working suddenly became the new norm, and it is expected to stay even when the crisis is over.

As this new arrangement dominates today’s working landscape, companies may find a workflow management system valuable. Such technology helps businesses establish a time-efficient and effective way to streamline workers, systems, and processes.

As a result, the team’s productivity remains robust despite the absence of face-to-face interactions and a physical working environment. Put simply, by maximizing such technology, you can emerge as a big winner of this crisis.

Workforce

The demand for online shopping has increased due to stay-at-home orders. This means there is more work to be done but more tired workers as well.

Keeping the workforce streamlined and efficient is often a challenge in times of crisis. Business owners and managers need to monitor not only their employees’ productivity levels but stress levels, too.

To make this possible, you need to have effective communication with your workforce and boost their morale. Remember that many people struggle with motivation and mental health during this time, and keeping high morale doesn’t come easy.

It is also extremely crucial to keep your employees safe by providing them with necessary protection like hand gloves and face masks. Also, consider hiring new employees to help your current workforce.

The COVID-19 crisis pushed business owners and decision-makers to devise creative solutions to cope with the pandemic’s impact. Many realized the value of having safety buffers, leveraging technology, and preparing ahead.

As the world slowly embraces the new normal, it is essential to consider all critical business factors, including logistics. By putting necessary safeguards and preparing ahead, you can better manage any crisis in the future.

Are you looking for an inventory management system or workflow automation tool for your logistics in the new normal? Talk to our team today to know more about our technology solutions.

2020年8月20日

5 Ways Food Businesses Can Survive COVID-19 Crisis

Businesses across all industries were forced to either limit operations or close temporarily due to COVID-19. Here’s how your food business can survive.

5 Ways Food Businesses Can Survive COVID-19 Crisis

As the coronavirus pandemic continues to affect nations worldwide, businesses across industries are forced to either close temporarily or limit operations. With strict social distancing and quarantine measures in place, food industry sales suffer a significant slump at around 80%.

While some restaurants get through by offering delivery and takeout options, many food businesses are still clueless about their future. So, how can food businesses and restaurants survive the COVID-19 crisis?

If you are a food business owner or a restaurant manager, this article is for you. Find out how you can navigate through this situation and keep your business afloat during and even after the crisis.

How Your Food Business Can Survive the COVID-19 Crisis

5 Ways Food Businesses Can Survive COVID-19 Crisis

1. Prioritize the safety and wellness of your staff.

Keep in mind that your staff is the backbone of your business. In the middle of a health crisis, keeping them safe and able-bodied should be your top priority.

If you are still operating under limited capacity, boost your store’s sanitation measures to ensure not just the safety of your customers but your staff as well. You can do this by having adequate sanitation stations in your store and heightened sanitation measures.

While most businesses are compelled to stop operations temporarily, you should also try to find ways to help them sustain their families. Giving your employees a special assistance package or paid sick leaves can help them and their families survive these trying times.

2. Leverage technology.

Having a reliable platform that will allow you to communicate with your valued customers is pivotal for your business’ survival. You need to effectively communicate the changes you’ll be making and other essential updates regarding your operations.

For example, you can constantly update and engage with your customers and continue to do business through a website. Third-party service providers like 天博 can help you set up a custom website to ensure business continuity.

Also, consider what your customer base is looking for and find ways to cater to them. Nowadays, people are seeking budget-friendly meals and delivery options, as most are working from home.

3. Use your resources wisely.

Just about everyone in the food sector is affected by the on-going coronavirus crisis — farmers, suppliers, operators, owners, and staff. So, it’s essential to manage your resources to avoid wasting more.

As businesses are compelled to close temporarily, you need to think of ways to utilize your resources wisely. The trick is to make the most of your inventory and lessen the wastage of ingredients.

Some businesses are selling their inventory to continue earning despite their stores’ temporary closure. You can do this, too, and optimize your processes for the monitoring and of your inventory and the efficient delivery of your products.

4. Consider premium deliveries.

Since the outbreak began, many businesses were put at a standstill for weeks. Some food businesses, however, still manage to thrive by providing home delivery services.

People’s preference for budget-friendly products and delivered goods increased as stringent quarantine measures were put in place. And this trend is expected to rise in the coming weeks.

For this reason, it’s wise to consider offering premium delivery services to your customers. This is one of the best ways to stay in business while people are observing self-isolation.

5. Maximize available assistance.

Apart from the labor shortage, food businesses are also faced with financial challenges during this critical period. In the Philippines, President Rodrigo Duterte assured that micro, small, and medium enterprises (MSMEs) would receive aid amid the COVID-19 crisis.

Grace periods are also enforced for rent and other utilities. You can maximize these kinds of support while finding ways to earn amid the “new normal.”

Both public and private institutions are implementing strict quarantine procedures and social distancing measures to achieve the same goal: flatten the curve. While the war against COVID-19 is not yet over, all affected sectors, including the foodservice industry, are encouraged to take part.

For restaurants and other food businesses, this means following government policies and devising innovative solutions to survive the crisis. By adopting these tips, your business may get through this tough time.

Are you looking for innovative solutions to keep your business afloat during this pandemic and help it survive in case a similar crisis strikes? Talk to our team today to know which technology solution is best for your business.

2020年8月20日

COVID-19: How Retail Businesses Can Come Out Stronger

The COVID-19 crisis accelerated the transformation of businesses. Discover how your retail business can be better prepared for the future.

COVID-19: How Retail Businesses Can Come Out Stronger

Enterprises across all industries are scrambling to keep up with the sea of changes in business operations amid the COVID-19 pandemic. Owners, corporate leaders, and decision-makers are coming to grips with challenges of a labor shortage and stores’ temporary closure.

On top of that, there are tons of changes in customer behavior and expectations, pushing enterprises to devise creative solutions to keep afloat. Let’s take a look at how the COVID-19 changed the way companies and enterprises do business.

How the COVID-19 Crisis Changed the Business Landscape

COVID-19: How Retail Businesses Can Come Out Stronger

Movements have changed. Before the global health crisis emerged, customers visited stores. Today, customers are quarantined at home, and businesses need to create ways to reach them.

Businesses shifted to virtual collaboration. Since social distancing measures were enforced, people turned to virtual meetings. Video conferencing has become a crucial part of the “new normal.”

Product safety is non-negotiable. People have grown more conscious of the items they receive from delivery. Businesses need to ensure that sanitation and safety standards are met every time.

Enterprises must weather vulnerabilities. Businesses must identify their next steps for survival. Some consumers may have lost their jobs, which may affect their spending capacity.

Considering these changes and challenges, entrepreneurs must set their eyes on transitioning to the new normal. If you have a retail business, here are some of the things that you can do to come out stronger from this crisis.

6 Ways Your Retail Business Can Survive the COVID-19 Crisis

COVID-19: How Retail Businesses Can Come Out Stronger

1. Prioritize the health and well-being of your staff

Your staff’s health, safety, and well-being play a crucial role in the continuity of your business. As you adapt to new working conditions, it’s essential to ensure that they are not just physically well but mentally and emotionally healthy, too.

Amid the COVID-19 crisis, people have grown weary about their health, families, and future. Many are struggling to cope with the changes in their workplaces, communities, and homes.

As an employer, you must acknowledge the difficulties your staff may be enduring and show genuine support. Listen to them, share your thoughts, and encourage them to continue engaging with their colleagues virtually.

2. Strengthen your value proposition.

The secret to making your business survive is crafting an effective value proposition. What problems are you trying to solve? What are the benefits of your products?

Consider your consumers’ evolving needs and how your offerings can bring value to them amid the pandemic. Reducing risk and anxiety is just one of the value elements that has become vital now more than ever.

3. Evaluate your existing offerings

Now that business operations aren’t as hectic, you have time to assess your existing offerings. What products are performing? What keeps your competitor thriving despite the situation?

Analyze the factors that contribute to your success and your rooms for improvement. Then, work on a plan guided by the results of your evaluation.

4. Go digital and optimize your online platforms

Since most of your consumers are likely quarantined at home, it’s essential to be present where they are — mobile. If your customers can’t purchase an item with their smartphone, chances are you’ll lose them.

This is why it’s crucial to build or improve your website and mobile app, as well as to optimize them. Use this time to enhance your site speed, SEO, and UI/UX to boost your conversion rates.

5. Manage your business costs

Break down unnecessary expenses and get rid of them. Manage your business from home to save money on utilities and other real estate costs.

Also, maximize cloud services for your business computing needs. With cloud computing, you can reduce costs on software upgrades and onsite server maintenance.

Third-party providers like 天博 help retail enterprises make the most of cloud solutions. Consider partnering with companies specializing in cloud services to get more bang for your buck.

6. Explore new opportunities

The COVID-19 crisis changed customer behaviors and expectations. It’s crucial to cater to the evolving needs of your consumers and contribute to a safer society.

Consider what will be beneficial not just today but in the future as well, and re-assess your retail business models. Re-imagine tomorrow and continue to innovate so that you can stay ahead.

Given the many changes brought by the COVID-19 pandemic, retail businesses that accelerate their digital shift and make their processes simpler can emerge stronger. Keep these insights in mind when planning your next steps to weather such crises and be better equipped for the future.

Do you want to reduce costs while delivering optimum service to your consumers? Talk to our team today to know how our cloud services can help your bottom line.

2020年8月20日

Banking and Fintech: How to Serve Your Customers in a Post-COVID-19 World

Financial institutions, including banks, have to transition to the “new normal.” Here’s how you can prepare for post-pandemic banking.

Banking and Fintech: How to Serve Your Customers in a Post-COVID-19 World

As the COVID-19 crisis turns the world on its head, businesses are now taking crucial steps to shape their future. Consumer and small-business banks, for instance, are strategizing ways to cope with the so-called “new normal.”

If you haven’t developed a post-pandemic banking strategy yet, here are some ideas for you. Read on and discover how you can serve your customers in a post-COVID-19 world.

7 Ways to Serve Your Customers in a Post-COVID-19 World

Banking and Fintech: How to Serve Your Customers in a Post-COVID-19 World

1. Offer grace periods or payment holidays

Retrenchment and lay-offs have become inevitable as businesses struggle to make a profit. Bank customers, as a result, tackle financial stress.

Banks can extend a helping hand to their customers by waiving interest charges and suspending fees for late payments. Some Philippine banks halted costs for online money transfers temporarily in response to the outbreak.

Others, meantime, offered grace periods and extensions for credit card and loan payments. Such measures will be valuable for your customers, especially now that many people are struggling to make ends meet.

2. Set up helplines and financial tools

Banking and Fintech: How to Serve Your Customers in a Post-COVID-19 World

People often seek answers and reassurance amid uncertainties. As situations continue to evolve, you should keep your lines open and financial fitness tools handy.

Make these tools available on your website and boost your customer engagement with the help of chatbots. Start reaching out to your clients and discuss how they can utilize your financial fitness tools.

Ask how else you can assist them and let them share their thoughts about post-pandemic banking. Start with your most vulnerable clients and set helplines for digital transactions.

3. Encourage digital migration

As the pandemic limited face-to-face interactions, fintech in banking became even more crucial. Customers must be aware of your existing remote channels and you should encourage them to use such.

Let your customers know what kind of services they can access on your digital platforms. Offer to walk them through if they’re having difficulties, and boost your remote support.

Also, consider how you can enhance your existing digital platforms by identifying crucial functionalities. For example, you can improve your channel to allow increased transaction limits or simplify password updates.

4. Ensure seamless digital customer experience

Banking and Fintech: How to Serve Your Customers in a Post-COVID-19 World

More and more people are expected to use remote channels in post-pandemic banking. So, it’s essential to ensure a seamless digital experience for your customers.

Leveraging cloud business solutions will let you savor just this. Cloud-based backup, recovery, and security solutions can give you greater flexibility and peace of mind.

A reliable cloud service provider like 天博 can help you secure and scale your business assets in a cloud environment. As a result, your end-users can savor an enhanced digital experience.

Companies lacking the skills and budget will also find Managed IT Services useful. If you believe your team cannot support critical cases or handle massive volumes of technical concerns, this service is right for you.

Apart from cloud computing services, 天博 also offers Managed Services to help organizations like yours maintain systems, servers, and networks. IT experts are deployed to provide support or perform crucial tasks your internal staff cannot handle.

5. Provide solutions for vulnerable groups

While banks are encouraged to accelerate their digital shift, certain groups may not be active online. Take, for example, the elderly.

With a little creativity, though, you can come up with short-term solutions to address special needs. Paper communications and remote access, for instance, make practical options.

In other countries, some banks advanced the payment of pensions, which helped reduce branch and ATM withdrawals. Other banks set up a dedicated phone line, provided free tablets, and conducted digital skills training for older people.

6. Keep clients engaged

Banking and Fintech: How to Serve Your Customers in a Post-COVID-19 World

Even when the crisis is over, it will take time before people get well-adjusted to the new normal. Proactive communication helps to keep customers abreast of your operations, preventing unpleasant surprises.

Text messaging proves to be an effective way to communicate with customers as messages can be delivered in real-time. You can update your customers about your available digital solutions, and provide tips for fraud prevention.

Third-party SMS service providers like Mobile360 help businesses engage with their audience effectively through a wide array of SMS solutions. Such efforts promote enhanced customer engagement and experience.

7. Go the extra mile

Regardless of industry, companies that go above and beyond establish a competitive advantage. At a time when customers are uncertain about the future, companies that exceed expectations will help allay fears.

Think of how you can cater to your customers’ needs during the pandemic. Offer solutions that make processes more convenient for them, and engage with them proactively.

As enterprises adopt new ways and technologies to adjust to the new normal, banks are encouraged to do the same. You need to serve your customers with their best interests in mind and leverage financial technology to power through post-pandemic banking.

Do you want to go above and beyond for your customers? Talk to our team today to know how our technology solutions can help you serve your customers better.

2020年8月20日

How to Prepare Your Business for the Post-Coronavirus World

The COVID-19 pandemic drastically changed the way businesses operate. Here’s how to prepare your business for the post-coronavirus world.

How to Prepare Your Business for the Post-Coronavirus World

The COVID-19 pandemic has dramatically changed the way people live, communities engage, and enterprises do business. While the future remains uncertain, we all know that these changes will have a lasting impact.

Now, here’s the question: Is your business ready for the COVID-19 aftermath? Take a look at these five useful tips for preparing your business for the post-coronavirus world.

5 Tips for Preparing Your Business for the COVID-19 Aftermath

How to Prepare Your Business for the Post-Coronavirus World

1. Communicate changes to your team

The “old normal” may not return anytime soon, and businesses are expected to take part by adopting new ways of doing business. For instance, there is a need to heighten sanitation measures and safety protocols to promote a healthy environment for your workers and customers.

Communicating such changes with your team is an essential first step. Let them share feedbacks they’ve been hearing from customers and discuss how you can address concerns as a team.

Inform them about other crucial changes you need to implement in your workplaces and physical stores. Informing your team about your new processes and measures will keep you aligned, paving the way for a smoother transition to your business’ “new normal.”

2. Gather insights

How to Prepare Your Business for the Post-Coronavirus World

People’s needs and demands evolve, especially during a crisis, and it’s essential to keep your business relevant. What are your clients looking for? How can your business cater to these requirements?

Remember, though, that this is not a guessing game. So, never assume anything.

Conduct surveys, virtual customer interviews, and market research to analyze and understand customer behaviors and attitudes. Text messaging offers a practical way to pool insights from your customers through SMS polls.

A reliable SMS service provider like Mobile360 can help you launch SMS polls to gather feedback, insights, and suggestions from your customers. After gaining insights, try your best to offer solutions to your customers’ concerns.

3. Go digital

Businesses were forced to close shop temporarily to prevent the spread of the deadly disease. As people observe quarantine and enterprises take a break from their normal operations, it’s crucial to continue doing business remotely.

This means setting up tools to sustain your operations even when your physical location is closed. E-commerce websites, mobile applications, and business and productivity tools are a few examples of technology solutions that help businesses stay afloat.

Apart from keeping you in touch with your clients, they also help streamline your day-to-day operations in a remote set-up. A reliable web app development company and technology provider like 天博 helps enterprises survive and thrive amid a crisis by launching these useful technology solutions.

4. Keep your systems working

How to Prepare Your Business for the Post-Coronavirus World

Using tools that will help your business stay afloat is one thing. Keeping them and all other crucial systems in perfect health is another.

Take mobile banking apps, for instance. In some cases, they encounter crashes during peak times and traffic surges, resulting in irate customers and many other problems.

This is where IT staffing solutions and cloud business solutions play a crucial part.  In reality, many businesses don’t have IT experts and a scalable capacity to handle and accommodate complex systems, respectively.

天博 also offers IT staffing services and cloud business solutions to help enterprises ensure business continuity. By leveraging IT skills and cloud tech solutions, you can keep your systems working and gain more satisfied customers.

5. Manage your expenses

As the future remains uncertain for businesses across all sectors, it is important only to spend when appropriate. Many enterprises are cutting costs to reduce the impact of COVID-19 on their business’ finances.

Make a list of your business needs, arrange them according to priority, and invest in practical solutions. In a nutshell, cut unnecessary expenses and allocate funds for investments that can help future-proof your business.

The COVID-19 pandemic stretched both big and small enterprises in unexpected ways. There is no doubt that this crisis will have lingering effects even after the war against the viral flu.

Organizations should consider how this will affect their bottom line and devise innovative solutions to cope and succeed in the new normal. Team collaboration, insight gathering, technology solutions, and proper fund management are keys to keeping afloat.

You can take inspiration from these recommendations as you craft your new strategies and business plan. Never stop learning and always choose to act on what you can.

Are you looking for technology solutions that can help your business cope with the new normal? Talk to our team today to know how our technology solutions can help your business.

2020年8月20日

7 Incredible Benefits of Mobile Apps for Banking

Mobile apps have several benefits for the banking industry. Read on to find out what they are.

7 Incredible Benefits of Mobile Apps for Banking

As the COVID-19 crisis brings an uncertain future, businesses across all sectors need to develop solutions that will help equip them for unforeseen events. Today, technology plays a pivotal role in businesses as companies shift to remote working and online transactions.

For the banking industry, this means leveraging technology solutions like mobile apps. Read on and discover how you can benefit from mobile apps if you are in the banking industry.

7 Reasons Why Your Bank Needs a Mobile App

7 Incredible Benefits of Mobile Apps for Banking

1. Enhanced customer experience

If you want to enhance your customers’ banking experience, mobile apps make a practical solution. With mobile banking, your customers can access their accounts 24/7.

As a result, you can instantly fulfill their needs. Clients appreciate this instant satisfaction at their fingertips, especially in today’s often busy world.

Additionally, mobile banking allows you to personalize the customer experience, establishing trust and confidence in your institution. By analyzing available data on your customers’ preferences and behavior, you can provide a unique experience for each user.

This unique experience allows your customers to fully control and maximize your services. From monitoring their accounts to transferring money, mobile banking can give your customers the ultimate convenience they’re looking for.

2. Improved security

7 Incredible Benefits of Mobile Apps for Banking

If you are managing a bank, you know very well that security is a primary concern for customers. As you deal with their finances, you must keep your customers’ information safe and secure.

While online and mobile banking both come with their own risks, mobile banking makes a more secure option than its online counterpart. This is primarily due to additional security from an extra hardware.

Retina scans, fingerprints, and gesture patterns are security solutions you can use for mobile banking on top of two-factor authentication and traditional passwords. Also, most financial institutions utilize encryption for privacy and information protection, paving the way for worry-free mobile banking.

3. User analytics

Analytics play a crucial part in enhancing your services for your customers, and mobile banking also helps with this. Metrics allow you to understand how your customers use their mobile app and for which purposes.

For instance, the number of active users, retention rate, and session intervals can help you determine user engagement. Meantime, the volume of downloads and their respective channels help you identify which of your marketing campaigns are working.

You can also measure your app performance, especially its loading times and crashes. By analyzing these metrics, you can easily see where you’re good at and which areas you need to improve.

4. User retention

7 Incredible Benefits of Mobile Apps for Banking

In-app and push notifications allow you to inform your customers about their increased credit limits and other relevant offers you might have. Banks that offer this option establish a competitive advantage.

Targeted notifications also help enrich the customer experience, improving client retention. As a result, you may see improvement in your mobile app ratings.

5. Productivity and efficiency

Artificial intelligence, otherwise known as machine intelligence, refers to actions done by devices without human intervention. Chatbots, machine analytics, algorithms, and natural language processing are examples of AI.

With the help of AI for mobile banking, you can send personalized notifications to your customers based on their preferences, location, and purchase history. Moreover, chatbots can send customized recommendations and offers, allowing you to save on costs.

Since technology can already do all these things, your staff can focus more on their key functionalities. As a result, your workforce can boost their productivity and efficiency rates.

6. Cost savings

7 Incredible Benefits of Mobile Apps for Banking

Mobile banking can also help you enjoy cost savings. Since it allows you to go paperless, you save money on printing and delivery.

Plus, you no longer need to hire additional employees to perform tasks your mobile app can do. You can also save on operational costs from maintaining branches.

Third-party service providers like 天博 can help you launch a mobile app for your financial institution. An expert in the field of custom development and IT, 天博 can let help you reap results from your mobile app investment.

7. Significant ROI

Improved customer engagement through mobile banking also significantly affects your return of investment (ROI). Engaged mobile app users hold more financial products.

Since services are available 24/7 on mobile banking, customers also transact more frequently. This results in more revenue than branch-only transactions.

As the pandemic result in store closures and high unemployment rates, it opens the eyes of decision-makers to the fact that nothing is guaranteed. To survive unforeseen events like the COVID-19 pandemic, you need to consider integrating technology into your business.

Mobile apps, for instance, allow business continuity, resulting in more engaged customers and even reduced costs. By leveraging mobile banking, you can take advantage of these benefits and more.

Are you looking for a mobile application development company? Get in touch with our team today to know how we can help you develop a mobile banking app.

2020年8月20日

How to Leverage Technology for Remote Working in the New Normal

As people adopt a remote working scheme, companies need to leverage technology to maintain team collaboration and client satisfaction. Here’s how.

How to Leverage Technology for Remote Working in the New Normal

The COVID-19 pandemic drastically changed the way businesses conduct their operations. Companies were forced to adopt a remote working setup, changing how businesses engage with their employees and customers.

But the thing is, not all enterprises have the necessary tools to make the transition feasible. Read on and find out how you can leverage technology to keep a productive workforce and protect your clientele as the world shifts to the so-called “new normal.”

5 Ways to Maximize Technology for Remote Working

How to Leverage Technology for Remote Working in the New Normal

1. Online Chat Programs

As employees work remotely, businesses have to devise creative solutions to keep collaboration proactive. Here’s where workplace chat programs play a significant part.

Since there is a lack of face-to-face interactions, you have to use tools to help team members communicate instantly and consistently. Slack is a popular example of a workplace chat program that is beneficial for team communications.

Such programs and applications can help team members reach out to their colleagues and managers quickly for collaboration. You can choose from a wide array of workplace chat programs to pick the one that’s right for your team.

2. Productivity Tools

How to Leverage Technology for Remote Working in the New Normal

Many people, especially those that are thriving in an office environment, find it challenging to work from home. With house chores and other external distractions getting in the way, you need to make sure your workforce remains productive in a remote setup.

A workflow management system makes a practical solution for this. For instance, workflow automation does away with manual processes and tedious paperwork that are usually done in an office.

By using business and productivity tools, employees can focus on their essential functions and accomplish more tasks at a shorter period. Third-party service providers like 天博 enable such technology solutions so that employees can remain productive and progressive even at home.

3. Cloud Business Solutions

There’s a reason why many enterprises are leveraging cloud business solutions. They offer several benefits like scalability, increased flexibility, reduced IT costs, and collaboration efficiency.

Moving your crucial business assets to the cloud through cloud migration allows you to manage immediate operational demands and traffic spikes. As a result, you can prevent facing difficulties typically encountered in the server’s operation and maintenance.

Such solutions help ensure business continuity, which becomes even more crucial as businesses manage operations from home. Cloud business solutions like cloud migration, cloud orchestration, and cloud security also allow you to savor a more seamless workflow and peace of mind.

In a nutshell, by leveraging cloud solutions, you can prevent stress that usually comes with remote working. A reliable cloud computing company like 天博 can help you jump-start cloud transformation for your business.

4. Virtual Meeting Tools

How to Leverage Technology for Remote Working in the New Normal

With the absence of in-person meetings, virtual meeting tools become more crucial for team collaboration. For instance, Zoom helps companies to gather team members in a virtual room to discuss work-related matters.

Another great thing about these tools is that they allow people to meet virtually in different cities and time zones. You can use such tools to align with your workforce or engage with your clientele.

Simply put, teleconferencing allows you to collaborate efficiently online. By leveraging it, you can maintain effective team and client communications.

5. File Sharing Software

Cloud-based file sharing also proves valuable for remote working. Tools like Google Drive and Dropbox help you share files and folders with ease.

Using these tools, you can share documents and spreadsheets with your team members for quicker collaboration, and with your clients for transparency. As a result, you can get things rolling even when you’re working from home.

While some businesses have yet to start their digital transformation to cope with the “new normal,” it helps to know which technologies you can leverage to keep up. By maximizing these technology solutions and digital tools, you can help maintain team collaboration, productivity, and client satisfaction as we all try to get used to remote working.

Are you looking for a technology partner to help your business jump-start your cloud transformation? Talk to us today to learn more about our solutions.