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2022年3月26日

How to Solve Common eCommerce Challenges

Many retailers seek eCommerce solutions as they face several challenges in their transformation journey. Find out more in this blog.

How to Solve Common eCommerce Challenges

The rocky days are over, and retailers are slowly getting back on their feet. As the economy gradually opens up, businesses are exploring several ways to prevent the pandemic horrors from haunting them again.

Many enterprises realized that technology is the lifeline, putting the spotlight on eCommerce as a viable business solution.

According to Global Data, the government is seeking to increase the eCommerce contribution of GDP from 3.4% in 2020 to 5.5% in 2022.

But the thing is, launching an eCommerce website is easier said than done if you’re caught unprepared. Take a look at the common eCommerce challenges below and discover how you can solve them.

6 Ways to Solve Common eCommerce Website Challenges

How to Solve Common eCommerce Challenges

Below are some of the common challenges businesses face when launching or maintaining an eCommerce website and tips for solving them:

1. Utilizing Customer Data

It’s crucial to understand where you should put your time and effort to make your eCommerce website a success. Unfortunately, many businesses put so little effort and time into customer analytics when it is, in fact, a powerful tool.

Guesswork won’t operate in your favor, even if you have superior marketing and copywriting skills.

Digging into different data points will do the trick as it will help you understand what your customers are doing and their bottlenecks. Collecting and analyzing actual customer data will help you make more informed decisions and effective strategies.

Solution: Utilize customer analytics tools. Then, gather, store, and organize all data in a single repository. Use the data you collected to derive insights and identify strategies that work and don’t work.

Maximize these data-driven insights to determine buying habits and make necessary adjustments to improve the customer experience.

2. Meeting Customers’ Ever-Evolving Needs

How to Solve Common eCommerce Challenges

Unprecedented events like the pandemic drastically shift customers’ needs and expectations. It’s no surprise why retailers worldwide are continuously looking for ways to meet these ever-evolving demands.

Digital laggers will find fulfilling these fast-changing expectations taxing. Especially with tech giants like Amazon taking the buying process to a whole new level, digital laggers have to step up.

Solution: Statistics reveal that 86% of consumers are willing to pay more for an outstanding customer experience. To meet this demand, you should start analyzing different eCommerce trends and leverage customer analytics.

Bear in mind that your customers must feel recognized and valued when they start engaging with your business. Send them tailor-fit communications and leverage innovative technologies like AI to personalize their experiences.

3. Immediate Digital Fulfillment

Agility is being able to rapidly fulfill tasks, such as developing and launching digital content. Being agile allows you to scale your business faster, which is key to making your eCommerce business successful.

However, many businesses find it challenging to quickly move their physical stores online or update their websites. One common reason is their inability to integrate new technologies, which results in slow market penetration.

Solution: Being agile in the eCommerce industry is pivotal in delivering enhanced shopping experiences. You have to implement quick changes across all touchpoints and ensure your content remains fresh and relevant.

Another tip: Put out interesting content and design them according to various devices and media platforms. Guided selling can also boost your eCommerce business significantly.

How to Solve Common eCommerce Challenges

4. Competitive Landscape

How to Solve Common eCommerce Challenges

The thing about the internet is it gives businesses an equal opportunity to offer their products and services. But that is where the challenge also comes in.

Since everyone can penetrate it, the internet becomes congested and busy. Brands offering the same products compete against each other and grapple with carving a place for themselves.

And the thing is, the eCommerce landscape is expected to be more competitive and congested in the coming years. For this reason, retailers have to think of innovative solutions to gain a competitive edge consistently.

Solution: Conduct a thorough research about your competitors. Take a close look at what they’re doing and their online presence.

Some of the factors you need to closely watch are their products on display, pricing, web design, and marketing efforts. You will learn a lot from analyzing the competition, helping you craft well-informed business strategies to win customers.

5. Data Security

While more and more retailers are embracing eCommerce, security threats become a more crucial concern. Data security is one of the most taxing eCommerce challenges retailers face nowadays.

Cybercriminals continue to threaten the security of host servers and customer data, which can negatively impact a brand’s reputation.

For example, compromised credit and debit card details can directly affect consumer’s trust. This is why it has become more imperative for retailers to heighten their website security.

Solution: If you’re looking to maintain your business’ reputation and improve brand loyalty, you have to prioritize security. One step you can take is to use HTTPS protocols and credible third-party payment processing systems.

It’s also crucial to obtain a Payment Card Industry Data Security Standard (PCI DSS) accreditation and utilize protective plugins and firewall software.

6. Technology Partnerships

How to Solve Common eCommerce Challenges

Retailers, especially those that don’t have tech expertise and skills, typically look for technology partners to launch their eCommerce website.

While there are many tech companies providing eCommerce solutions, the challenge lies on selecting the right one. Today, companies have the option to build their websites through custom software development or with a ready-to-use platform.

Apart from the business needs, retailers also have to consider their budget when choosing between the two.

Solution: If you’re looking for a CAPEX-friendly eCommerce solution, ready-to-use platforms like 天博’s Vessell makes a practical option. Such platforms allow you to launch your eCommerce website faster than custom software, which usually takes months.

Vessell, for instance, comes with a dedicated account manager, that can guide and help you from the planning to the maintenance of your website for better efficiency. Plus, you can get started for as low as P8,800/month.

Overcome your eCommerce challenges

As we face an uncertain future, no one can certainly tell what can we expect exactly in the years to come. Given this, it’s crucial to think out-of-the-box and stay relevant amid changing expectations.

While there are challenges along the way, there are viable solutions, too. These common eCommerce roadblocks, for instance, can be fixed with the help of practical tools and technologies.

If you’re faced with the challenge of launching your eCommerce website, we’ve got the solution for you! Explore 天博’s eCommerce solution, Vessell to jumpstart your retail business expansion or talk to our experts to learn more.

How to Solve Common eCommerce Challenges

2022年3月23日

5 Helpful Ways to Avoid SMS Grey Routes

Brands often view grey routes as their option because of their low prices. But, they do not realize that they are exposing their businesses to more significant risks.

5 Helpful Ways to Avoid SMS Grey Routes

As a user with firsthand experience of sending an SMS, sending a text message may seem instant and easy. 

However, the reality is that it is an entirely technical and intricate process, especially if the message comes from another country.

One of the challenges that an international brand encounters is avoiding grey routes. This is because SMS messages work uniquely in every country – each has its own requirements and accepted formats.

For example, a text message may originate from country A and be intended for recipients from the same country. Instead of sending the message directly from sender to receiver carriers, it is transmitted overseas through different channels across the world to eventually be delivered in country A with little or no cost.

Another example is a brand from Country A that wants to send a message to Country B. Country B has its own set of SMS rules and regulations. Sending a message to Country B may require hefty fees. The brand chose to go through grey routes, using the channels with lesser restrictions in the neighboring countries of country B. In the same way, the message was delivered to Country B with little cost.

Before any detailed explanation, let us first know what SMS grey routes are.

Table of Contents
What are SMS Grey Routes?
Why Should Brands Avoid SMS Grey Routes?

1. Grey routes reduce the quality of your SMS messages.
2. Grey routes do not guarantee SMS delivery to your target receiver.
3. Grey routes do not provide you with accurate delivery reports.
4. Grey routes cause a delay in SMS delivery.
5. Ultimately, grey routes are illegal.
How to Avoid SMS Grey Routes?

1. Utilize A2P Messaging.
2. Depend only on secure networks.
3. Ensure that your provider uses direct connections.
4. Test the speed of SMS delivery.
5. Partner with a local SMS aggregator.
Wrapping Up: Not Worth the Risk
5 Helpful Ways to Avoid SMS Grey Routes

What are SMS Grey Routes?

Grey routes are pathways of an SMS that avoid a specific country’s requirements and regulations. 

Instead of going through a direct or white route, SMS goes through back door routes with loose restrictions.

Simply put, a grey route is not legal nor illegal, but it exploits the vulnerabilities of networks and avoids international laws.

The term was from the combination of white routing (legal) and black routing (illegal). 

Why can grey routes be considered more illegal?

Initially, an SMS is sent through a legal channel. However, it travels through illegal channels before being received by customers. It is like going through roadways without traffic enforcers. 

5 Helpful Ways to Avoid SMS Grey Routes

Why Should Brands Avoid SMS Grey Routes?

Many brands are tempted to use grey routes to cut costs, but they do not know that there are more reasons to avoid this kind of pathway.

Here are some risks:

1. Grey routes reduce the quality of your SMS messages.

Going through less regulated channels means more possibilities of your messages getting altered and even copied. 

With lesser restrictions, messages that contain unsupported characters in a country will simply become nonsense to specific receivers.

Another is that using the grey route does not provide your message with a qualified sender ID. 

Your messages may appear illegitimate if the sender ID you have used does not comply with the local requirements.

These can signify low credibility of your brands to consumers.

5 Helpful Ways to Avoid SMS Grey Routes

2. Grey routes do not guarantee SMS delivery to your target receiver.

Because of the lack of regulations along the way, grey routes are unreliable when it comes to ensuring your messages are delivered to your target customers.

When you use grey routes, your messages may get lost as it moves through different locations before being received by the target receiver. 

It can be marked as spam and get blocked along the way.

3. Grey routes do not provide you with accurate delivery reports.

A delivery report provides detailed information on the delivery status of the SMS. With this, a brand can easily track if the message has been delivered. 

It shows why the message was not successfully delivered or if a contact is no longer active.

It is crucial to have an accurate delivery report to track and monitor messages and ensure a high percentage of delivery the next time.

Grey routes do not provide accurate reports on delivery and open rates. You do not get complete transparency as it often manipulates traffic to bypass firewalls and illegal routes.

5 Helpful Ways to Avoid SMS Grey Routes

4. Grey routes cause a delay in SMS delivery.

Avoiding regulated paths means finding a longer route. Likewise, it will take longer for your customers to receive your message. 

In general, we expect that once we trigger the send button, the message will instantly reach its recipient.

With grey routes, a text message is more likely to take hours before making it to a customer.

5. Ultimately, grey routes are illegal. 

Grey routes bend a lot of international SMS laws and fees. There is no roaming agreement in place. It is shady and not reliable. 

One crucial thing to know is that the used pathways and regions are not complying with regulations, so they have big chances of being shut down anytime.

5 Helpful Ways to Avoid SMS Grey Routes

How to Avoid SMS Grey Routes?

According to Mobilesquared, white-route traffic is forecast to account for 85% of total traffic in 2022. This is because more mobile operators are uniting to fight against grey routing. 

You, as a brand, can implement ways to avoid your messages going through the SMS grey route. Here are some helpful ways to do it:

1. Utilize A2P Messaging.

Application-to-Person (A2P) messaging solutions ensure secure, reliable, and fast delivery of your SMS messages to your prospective recipients.

They have specific and legal channels set up for business SMS. 

Aside from this, there are a lot of advantages to using an A2P messaging solution aside from avoiding SMS grey routes.  

Specifically, the benefits of M360’s A2P messaging solutions include enjoying awareness and reach, driving conversion and sales, and influencing retention and referral.

5 Helpful Ways to Avoid SMS Grey Routes

2. Depend only on secure networks.

Generally, it is the network that your message will go through that device how the SMS will be routed. 

It is imperative to depend only on legitimate networks and are known to be secure and established already.

Trustworthy and established networks only utilize white routes, which are entirely safe, legal, and effective in avoiding SMS grey routes. Also, they implement software that identifies and shuts down grey routes.

3. Ensure that your provider uses direct connections.

Using direct connections means sending your messages straight to the local mobile phone networks.

This is the absolute way to avoid SMS grey routes. Ultimately, if you think that your provider uses grey routing, consider switching to a more reliable one.

5 Helpful Ways to Avoid SMS Grey Routes

4. Test the speed of SMS delivery.

Most SMS service providers let brands have a free trial of their service. It will simply let you experience the quality and speed of SMS delivery.

If the messages took so long before arrival, you could ask queries regarding the pathway used by the provider.

5. Partner with a local SMS aggregator.

SMS aggregators are very important in avoiding SMS grey routes. They are familiar and careful in abiding by the country’s rules and regulations.

An aggregator acts as a middleman between SMS service and network providers. They often can negotiate a better price with the host network.

With this, brands no longer have to view grey routes as their option because of their low price.

5 Helpful Ways to Avoid SMS Grey Routes

Wrapping Up: Not Worth the Risk

Indeed, it is hard to risk the quality of the SMS messages your clients may receive. 

The significant risks are not worth it if, in the end, you decide to repeat the cycle because many of your prospective contacts did not receive the message. 

While going through grey routes may seem like the best way to cut marketing costs on the surface, you may possibly spend more.. 

After all, you should prioritize your relationship with your customer by providing them with the best experience possible.

The great news is that 天博 Inc., a leading IT company in the Philippines wholly owned by Globe Telecom, offers SMS aggregation services.

Ensure that your messages will be avoiding SMS grey routes and reach Filipino clients, contact our team of experts today.

5 Helpful Ways to Avoid SMS Grey Routes

2022年3月18日

An In-depth Guide to Software QA Testing

Software quality assurance is essential in its development process. Here’s a guide to the proper steps to ensure a bug-free application.

An In-depth Guide to Software QA Testing

Think of any product or service you’ve had, bought, or used. Chances are, all of them went through something called quality assurance or QA. QA keeps customers happy, allowing companies to offer products or services with consistently high quality. If the product fails to go through QA testing, then falters at the hands of the customer, it won’t look good for the brand.

Tech products also undergo QA testing. In computers and laptops, everything from the hardware to the software is QA tested to withstand use and abuse because they are meant to last a long time. For example, about 62% of mobile phone app uninstalls are driven by crashes. Software failure is detrimental to the business; hence, QA testing is vital so that audiences can use the software for a long time.

What Does Software QA Mean?

According to Merriam-Webster, Quality Assurance means “a program for the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met.” This means that any production line must meet specific standards and ensure marketability before being sent out to the public.

Software development also goes through QA to ensure that all the engineering processes, coding, methods, and activities are monitored and comply with the standards.

Software QA (SQA) incorporates everything in the software development process, from defining requirements to coding until release. There are several activities or a checklist to properly QA a software, ensuring that all boxes are ticked and that the products underwent each step to provide the highest quality to users.

What are the Activities Under SQA?

Software quality assurance is comprised of different functions. Each company has its standards, but these are the activities that are common to typical software quality assurance operations.

  • Drafting a software QA management plan

There first needs to be a proper plan regarding how the software QA will be done in your project. All stakeholders will review the program, and the SQA and engineering teams will perform the QA. The plan will identify calculations, audits, reviews, and standards for the project.

  • Setting up checkpoints at each project stage

Each stage is set up with different checkpoints according to which quality it evaluates. This process makes the inspection more regular throughout the life of the product.

  • Conducting formal technical reviews

The format technical review discusses the quality requirements of the software, along with the design quality of the prototype. This process detects errors in the early phases of the project.

  • Choosing a multi-testing approach

Multiple types of software testing ensure that it is assessed from all angles.

  • Measuring the impact of changes

If there are any defects reported, the concerned team fixes them. Afterward, the QA team tests if the changes solved the flaw and are compatible with the whole project. Software quality metrics allow managers and developers to observe the activities and proposed changes from start to end.

  • Adherence to standards and processes

Everything must be according to standard procedures and regulations to ensure the best quality. If non-compliance is found, the appropriate parties must act on any reported QA issues.

How to Make a Software QA Plan

The SQA testing process is a complex and sensitive endeavor. Not only is the scope broad, but one wrong line of code can cascade to numerous bugs in the final product. Creating a comprehensive SQA plan will help narrow down the scope of the project and help quickly scale back to a previous iteration of the software if something catastrophic happens. An SQA test plan comprises the following sections:

  • Purpose 
  • Reference
  • Software configuration management
  • Bug reporting and corrective action 
  • Methodologies
  • Code control section
  • Documentation
  • Testing methodology

The Software Testing Process

A detailed QA process clearly defines the requirements, gives testers an understanding of the features, and a blueprint for progress. Before implementing a QA process, you need to understand the stages that ensure a thorough quality assurance pipeline.

  1. Analyze the requirements

It will be hard to find and document errors if you do not know what you’re looking for. QA professionals should analyze and clarify the software requirements—both functional and non-functional—to have a game plan moving forward. This ensures that the conditions are clear, consistent, testable, complete, and traceable.

  1. Plan the test

QA professionals gain more knowledge at the requirements analysis stage to use as a basis for test planning. According to IEEE 29119-3, a testing plan should cover a testing scope, test strategy, project budget and deadlines, bug tracking and reporting procedures, types and levels of testing, resources, and responsibilities.

  1. Design how the testing will be executed

During this phase, the QA specialists test cases covering software requirements. It evaluates data and the steps needed to validate a particular functionality.

If test automation is in scope, the engineers also create test automation scenarios at the test design stage. The test environment should closely mimic the production environment of hardware, software, operating system settings, network configurations, available databases, etc.

  1. Execute and document

This phase starts at the unit level when the development team tests the software. Next, the engineers execute the test cases and submit the discovered defect through a defect tracking system. Finally, test automation engineers use a selected framework like Selenium, Appium, and Protractor to execute automated test scripts and generate reports.

  1. Run regression tests

Once the defect is found and fixed, the test engineers retest functionality to ensure that the changes did not negatively affect anything.

  1. Release testing

After the development team releases a notification, the test team identifies software functionality and makes sure the build is stable. They then execute the identified test suites and publish the results when finished.

11 Types of SQA Tests

Tests are placed to ensure that the software you’re developing will not falter under pressure and withstand the different stress levels it can experience with an end-user. With testing, QA testers can see where the software lacks and excels. Here are the different types of testing done to ensure quality products.

Functional Testing

Functional testing ignores the internal parts and only pays attention to the output to check its requirements. Some examples of this type of testing include

  1. Unit Test – A programmer tests an individual software component because it requires specific knowledge of the internal program code.
  2. Smoke Test – The testing team ensures a stable build and checks for no-show stopper defects in the build.
  3. Sanity Test – This testing determines if the new software version is performing well enough to accept it for a significant testing effort or not.
  4. Integration Test – This test ensures the combined functionality after integration.
  5. Beta Test – This is conducted by the customer and performed in a real environment before releasing to actual end-users.

Non-functional Testing

There is a separate team for this type of testing, and they are involved with the testing of non-functional requirements like stress testing, recovery testing, volume, or load testing.

  1. Load Test – The objective is to see how much load a system can handle without performance degradation.
  2. Stress Tests – This type of test is done to check if a system will fail during extreme stresses beyond what was specified.
  3. Volume Test – This type of testing checks system behavior and application response time when it comes across a high volume of data. A high volume of data may impact processing time and performance.
  4. Performance Test – It’s done to check whether the system meets the performance requirements.
  5. Security Test – Security tests are done to check if the software is secure from internal and external threats like viruses and malicious programs and how strong the authorization and processes are.
  6. Recovery Test – This testing validates how well the software recovers from crashes. Recovery tests determine if the system can continue its operation after a disaster.

How Software Engineers Perform QA Tests

There may be some confusion about what and how testing is done, so here’s a list of QA tests and how software engineers perform them.

  • Manual

This is a traditional software application QA method wherein the test cases are done manually without tools. A certain level of knowledge about the application is needed. Here, testers play the role of the end-user and try to find as many bugs as they can. These bugs are collated into bug reports then passed to developers to review and fix.

The methodology checks the feasibility of your application for automation testing, apart from resolving bugs. It’s efficient but time-consuming and resource-intensive.

  • Automated

This methodology is a process wherein an automation tool executes the test cases. The aim is to simplify and increase efficiency in the testing process. Some tests suited to this type are integration, acceptance, and functional testing.

  • Crowd-sourced

A crowd-sourced method offers many testers in different locations access multiple devices. They aim to find bugs, documents proper steps, and provide bug reports. The concept is that two heads—or in this case, multiple—are better than one.

With this cost-effective methodology, testing results are delivered quickly. However, this relies on the goodwill of volunteers, and since the code will be published publicly, it may not be suitable for something that will handle sensitive data.

  • In-house

Plainly speaking, it’s when you don’t ask or acquire the services of other testers but your own. This method is cost-efficient, provides good domain and product knowledge, and can cater to more specified needs because of its face-to-face interaction.

However, testing requirements differ throughout the year, which means there may be a resource gap. Retaining, reducing, or adding to an internal testing team is more expensive than the outsourcing or crowd-sourced option.

  • Outsourced

This method means that a third party, usually an expert in a specific field, conducts software testing. Not only does this allow for a new set of eyes to help solve the problem, but it is also cost-effective, as you get to augment your IT staff for a set fee without the need for hiring and training.

天博 offers expert services in IT that cater to everything from mobile app development to software testing and even app support for a full-suite service.

Commonly Used SQA Techniques

There are several techniques for SQA. Of course, auditing is the chief technique that is widely adopted. However, here are a few other significant methods.

  • Auditing. This SQA technique inspects the work to see if all standards and requirements are followed. 
  • Code Inspection. This formal code review uses status testing to find bugs and defects. It requires a trained peer or mediator, not the original developer.
  • Simulation. This technique mimics real-life situations that allow assessors to examine the system’s behavior.
  • Static Analysis. This is done via an automated tool without actually executing the program. 
  • Walkthroughs. These are peer reviews where a developer guides a team about a product. Members can raise questions or comments, point out errors, and even suggest alternatives.
  • Six Sigma. This is a statistical- and data-driven process that reviews mistakes or defects and aims to provide a nearly-perfect product or service. Six Sigma seeks to improve processes so that the produced software is 99.76% defect-free.

QA Testing: Don’t Let the Bugs Bite

Software quality assurance testing is an integral part of software development. Good, meticulous, and top-service quality testing will ensure a seamless software experience for your end-users and favorable reviews for your company.

If you need help developing an app, 天博’s experts can help you with all the QA testing and custom software development to ensure a premium product that your customers will not regret installing. Schedule a consultation with 天博’s experts today! 

2022年3月16日

7 Productivity Tips for Hybrid Working

Companies are now adopting a hybrid work approach. We’ve rounded hybrid working productivity tips to help you thrive in this work setup.

7 Productivity Tips for Hybrid Working

As the government eases out restrictions on community quarantine, companies are transitioning to new work arrangements. Many organizations are adopting a hybrid work setup where employees can work remotely for a few days and in the headquarters on others.

While many employees find this favorable, some struggle to remain productive given this new way of working. So, we’ve made a list of hybrid working productivity tips to help you if you’re struggling with this new work arrangement.

Table of Contents
The Hybrid Work Setup
7 Tips to Stay Productive in a Hybrid Work Setup

1. Create a conducive work environment
2. Prioritize your tasks
3. Be flexible
4. Communicate openly
5. Set clear boundaries
6. Use productivity tools
7. Acknowledge personal differences
Wrapping Up

The Hybrid Work Setup

7 Productivity Tips for Hybrid Working

Before we get to the list of helpful tips for hybrid working, let’s first discuss this unconventional work arrangement. A hybrid working model is a flexible setup where employees can work both offsite and onsite.

Employers can offer this arrangement to their employees depending on their kind of work and task load.

During the pandemic, many organizations were forced to work from home due to mobility restrictions. Many organizations, however, realized that employees can still be productive even when working remotely.

As a result, several companies are switching to a hybrid work arrangement. There are three hybrid working approaches organizations can choose from, which are as follows:

Office-First. In this model, employees can work remotely but they should work in the office most of the time.

Remote-First. Most businesses shifted to remote-first arrangements during the pandemic, wherein employees who can perform their tasks remotely are permitted to do so.

Office-Occasional. While we’re seeing a decline in the number of COVID cases, some organizations still opt remote work. However, they also see the value of in-person meetings and collaborations.

It makes perfect sense why these companies offer this option to their employees in which they can work in the office a few days per week.

This arrangement is often seen as a win-win situation. Employees can enjoy the flexibility of working remotely and the perks of collaborating with co-workers in person.

7 Productivity Tips for Hybrid Working

7 Tips to Stay Productive in a Hybrid Work Setup

7 Productivity Tips for Hybrid Working

Many employers and employees see a hybrid work setup as an excellent alternative to traditional work arrangement. However, some people are finding it challenging to stay productive in this new setup. If this hits close to home, here are some tips to overcome that:

1. Create a conducive work environment

It’s important to create an environment that allows you to focus and work optimally. Creating a conducive work environment is one of the most effective productivity hacks when you’re working from home.

Keep distractions at bay and choose a space far away from background noise. Once you’ve found your spot, set up a workspace with all your work essentials and make the environment comfortable for you.

2. Prioritize your tasks

While working from home allows you to be your own manager, it’s easy to get distracted and lose track of time. Creating a to-do list based on priority and importance is a great way to deal with this.

Take out a whiteboard or a sticky pad and break down your tasks for the day or week. Place it somewhere you can easily see to track your progress and check whether you’re missing out on crucial tasks.

3. Be flexible

7 Productivity Tips for Hybrid Working

One of the incredible advantages of going hybrid is that you get to be more flexible. But flexibility also entails responsibility, as you have to be more accountable for your deliverables, too.

While you can work at your own pace and desired time, make sure that you’re also flexible enough to adapt to changing circumstances. Switching between onsite and offsite work may be challenging, so learn to adjust accordingly to stay productive.

4. Communicate openly

It is much easier to communicate and collaborate in person than in virtual space. Given the challenges in communication when working remotely, it’s important that you put extra effort into being more open.

Communicating openly allows you to discuss challenges with peers and managers much easier, fostering trust. When your teammates are aware of the challenges you have, it also becomes easier to address them.

5. Set clear boundaries

While hybrid working comes with many benefits, it comes with some disadvantages, too. Managers lose control over their subordinates’ activities, and employees tend to engage in non-work-related tasks.

To stay productive, it’s crucial to have an agreement on boundaries with your managers and teammates. Agree on working hours and hold regular meetings to give and share feedback.

6. Use productivity tools

7 Productivity Tips for Hybrid Working

It will be challenging to thrive in a hybrid work arrangement without the right tools and technologies. Utilizing productivity tools is another helpful way to stay on track.

Leverage software and tools that allow you to access information and collaborate with your team remotely. You can also download productivity apps to help you get more things done.

7. Acknowledge personal differences

It’s essential to also keep in mind that people work differently. While others perform at their best when working alone, others thrive when they work with a group.

If you’re a manager, it’s crucial that you recognize this, among other factors. By allowing employees to adopt a system suited for their productivity, you’re helping them and the entire team accomplish more.

Wrapping Up

As the future remains uncertain, no one can tell for sure how long the hybrid working setup will be relevant for organizations. What’s important is that you learn how to adapt to this work arrangement to stay productive whether you’re working onsite or offsite.

天博, a top IT solutions provider owned by Globe, is operating on an office-occasional setup. Take a peek into our job openings to see if anything interests you!

7 Productivity Tips for Hybrid Working

2022年3月11日

Getting Started with IT Staff Augmentation for BFSI

IT staff augmentation for BFSI proves helpful for organizations that want to serve their clients better. Find out more here.

Getting Started with IT Staff Augmentation for BFSI

Banking, financial services, and insurance (BFSI) institutions provide various monetary services that often deal with confidential and sensitive information. Since there’s a need to protect delicate data, BFSI companies must utilize various software and systems.

The thing is, they also need to look for competent individuals to manage the software and systems’ complex IT functions. It’s no longer surprising that financial institutions opt to outsource their IT staff.

This article is for you if you’re from the BFSI industry and looking for IT staff augmentation. Let’s look into the steps you have to take to get started and drill down into your options.

How to Get Started with IT Staff Augmentation for BFSI

Getting Started with IT Staff Augmentation for BFSI

Knowing that you need help is a good sign that you’re willing to evolve to serve your clients better. But how exactly do you begin outsourcing IT resources to do the complicated tech stuff? Let’s discuss the crucial steps below.

1. Assess your company’s needs

First, you need to assess your company’s requirements. For instance, do you need business analysts to recommend process improvement plans to boost your efficiency?

Or do you need to use a new software solution tailored to your organization’s requirements? Identifying your challenges and pain points is a crucial first step to getting started.

This will help you pinpoint the people you need to accomplish specialized tasks your internal staff can’t manage. It will then be easier to relay your resource requirements to your outsourcing partner.

2. Make a list of IT staffing companies

Many financial institutions partner with third-party providers because they have industry hiring experts that know better. These experts know the competencies and essential skills to look for in an applicant, which your HR staff may not be familiar with.

This means you can guarantee that you’ll have knowledgeable, highly skilled, and qualified candidates for the job. For example, 天博, a leading IT solutions provider in the Philippines, helps companies augment their existing IT teams by deploying more skilled resources.

天博 ensures that you get only the best people to work with so that you can guarantee top-notch outcomes. It handles the task of recruiting talents, allowing you to focus on more strategic responsibilities.

3. Select competitive resources for open roles

After talents have been attracted to apply for open roles, it’s time to select the best fit. If you’ve already partnered with an IT staffing company, you don’t have to worry about this crucial (but often tedious) step.

Your IT staffing partner will carefully scrutinize and select the candidates that will perfectly match your needs. Technical recruiters are knowledgeable about the competencies essential for specific tech jobs, so they’ll know whether a candidate is truly qualified for the role.

They will also help you process the candidates’ applications and requirements, giving you time and cost savings. As a result, you can maximize your time and effort running the business.

4. Conduct orientation training

After your IT staffing partner has successfully processed the talents deployed to your organization, you can proceed with the orientation training. Now, if you’re asking who will conduct the tech training is totally up to you.

Many organizations are unaware that they have two options for IT staff augmentation for BFSI. And the management of talents, including the training, is dependent on your selected model.

We’re going to discuss that in a short while, but basically, you must orient the new candidates on your internal policies. As for the training specific for the job that they’ll do, you can discuss this with your IT staffing partner, depending on your chosen landscape.

IT Staff Augmentation: What are Your Options?

Getting Started with IT Staff Augmentation for BFSI

Earlier, we’ve mentioned that you have two options for IT staff augmentation for BFSI. Let’s discuss them below to understand what works best for your business goals.

IT Staffing

Finding the best IT professionals for your organization shouldn’t be difficult. IT Staffing provides you with the right people for your team on a project basis.

What’s excellent about IT Staffing is that you wouldn’t need to comb through extremely busy job portals. IT hiring experts will do that on your behalf to save you time and money.

This is ideal for organizations that need help with special projects under a time-based engagement lasting no less than six months.

Note, though, that IT Staffing has limited commitment. Staffing deliverables are relative to input. Assigned tasks are executed but with limited commitment that the result will be in your desired outcome. Also, the cost of the service is tied to the hours worked by resources.

You also need to supervise the augmented staff and manage the resources, processes, and tools to be used. Additionally, IT Staffing is dependent on customer management.

We’ve mentioned above that the onboarding process and training will depend on your chosen model. If you select this landscape, you’d have to onboard the talents for knowledge transfer, and risk mitigation is also your responsibility.

Managed Expert Services

MES is your best bet if you need help with outcome-based engagements, either short-term (one to two months) or a long-term partnership (beyond six months). Managed Expert Services (MES) is an IT staffing approach 天博 uses to help organizations with more pressing needs.

MES will provide you with either a team of highly skilled experts or individual resources to accomplish specialized functions. The only difference is that it comes with more advantages for your organization.

天博 will hire the candidates or deploy its existing employees to your company. This means that 天博 will be responsible for training and managing the deployed resources – less headache for you! There are more benefits to MES, and we’ll discuss them further below.

Getting Started with IT Staff Augmentation for BFSI

6 Incredible Benefits of Managed Expert Services

MES take your best interest at heart to help you meet your corporate demands and boost your team productivity. Here are some of its incredible advantages for your organization.

Secured process and guaranteed results

Having experts on board helps ensure compliance with standard measures and optimal delivery at the given time frame.

Access to a variety of quality resources

With MES, you’ll not only have access to expert resources who are skilled in diverse fields but also a wide range of tools and technologies.

Stable and reliable management

Experts will help you manage all aspects of development to guarantee stability and reliability.

Result-based pricing

The service cost is also tied to the outcome, which means you’ll get what you pay for. This allows you to maximize your investment.

Minimize risks and issues

Knowledgeable, skilled, and certified experts will handle the complicated IT functions to mitigate risks and prevent stressful tech issues.

More focus on business

With experts managing the often complex IT work, you can focus on more strategic functions like improving client satisfaction.

Wrapping Up

IT Staffing and MES both come with several benefits for organizations in the BFSI industry and other sectors. From ensuring secure processes to mitigating risks and problems, IT staff augmentation can help you significantly, especially if you lack technical expertise and qualified talents.

The key is to identify your organization’s priorities and budget and assess which model works best for your organization. Partnering with an IT solutions company like 天博 makes a practical next step. Get in touch with us today to learn more about our IT Staff Augmentation Services.

Getting Started with IT Staff Augmentation for BFSI

2022年3月2日

How Cloud ERP Makes Account Management Easier in the Construction Industry

ERP solutions can help you strengthen your client relationships and monitor deals easily, pushing your construction company to the next level.

How Cloud ERP Makes Account Management Easier in the Construction Industry

The global construction market is expected to grow at $15 billion by 2022 and $22 billion by 2026. The market is filled with intense competition, local and abroad, so you must step up your game if you want to stand out to clients. 

In this industry, reputation is your currency. How you maintain your client relationships can determine how relevant your business will be. This puts pressure on your company, requiring you to be innovative as administrative business demands become overwhelming. To do this, you must get rid of communication issues, paper-based processes, and manual workflows. 

Creating innovative changes sounds daunting, but applying them is easier than you think. Cloud-based technology like enterprise resource planning (ERP) software allows these advancements to happen. ERP solutions can support every aspect of your business, from project control to planning. 

You can reap great benefits when your company optimizes the use of material resources and flexible project management, and ERP software can help you with that.

Here are some of the advantages of ERP account management for your construction company. 

1. Single source of truth

Operating your construction company in full force means working with multiple clients and contractors. Juggling them all is challenging, and so does keeping track of each of their contracts, schedules, change orders, and budgets. 

You can easily monitor and manage your company operations with a customer relationship management (CRM) platform that allows you to view all details on one screen. For example, if you need to monitor specific change orders and check pending tasks simultaneously, you can do so.

Plus, with all these data in one place, you can get insights better and forecast future performance and project timelines more accurately. 

2. Accurate real-time information

An ERP solution, like Acumatica, is built on the world’s best cloud and mobile technology. As such, you can manage your company’s contacts and projects wherever you are, as long as you have a compatible internet-connected device. Whether you’re onsite or on the road, everyone can access an accurate, real-time view of subcontractor updates, job site visitors, issue and change tracking, and even job site weather updates. 

3. Faster response and decisive actions

Giving your team access to real-time data makes it easier for them to take decisive actions that can solve any potential problems. Documentation is a breeze too, as ERP software can move client contracts much quicker through the approval process.

For example, you can route important documents easily because the information on the ERP system is up-to-date and centralized, making the data easily accessible for the signatories. 

4. Reduces chances of building conflict

ERPs like Acumatica have a CRM platform built into their software. A CRM platform stores all customer information in one central location, which can then be used by the company’s client-facing departments when dealing with customers.

Since all the data is in one place, teams won’t accidentally duplicate tasks and leave some incomplete. They have access to all the information they need, allowing them to work on individual tasks more efficiently and get results quicker. 

Fewer issues can arise between your team and the client since contract details and tasks in the project plan are linked. So, suppose the customer initiates change orders. In that case, everyone on your team can oversee the changes to the budgeted costs, project revenue budget, and commitments, keeping everybody involved on the same page.

5. Better communication with clients

When everything is in-line with your internal teams, you can communicate and collaborate with your clients better. Since everyone can find all company and project data on the ERP system, your team can receive real-time bulletins, updates, and notices.

By streamlining communication, you can move along projects more efficiently, eliminate costs and delays, identify issues before they grow, and cascade information to clients faster. 

6. Makes proper documentation easy

Collaboration is easy with an ERP system due to the platform’s proper documentation functionality. Within the system, you can store critical documentation, like change orders, RFIs, and daily field reports, all in one place. If any internal or external users want to look for a document, whether drawings or photos, they can easily locate the needed document. 

7. Efficient budget monitoring

You must deliver a project on time and within budget—this is key to increasing client satisfaction. Without proper planning and budget monitoring, sustaining your company may be a challenge. Your projects can get delayed, leading to low profits and a tarnished reputation. 

With an ERP system’s efficient real-time budget monitoring, you can channel your resources better and use raw materials, workforce, schedules, and architectural designs more strategically. The platform directly links the budget to the project plan, contracts, and accounting in real-time. Any adjustments or changes will immediately reflect, allowing you to quickly move forward with the project.

Grow Your Business with ERP

The progress of the construction industry progresses puts immense pressure on companies to innovate. Times are changing, and more and more businesses are adopting cutting-edge technology into their operations. Your firm should embrace new strategies and technologies to stay ahead of the game. 

An ERP solution can help you execute account management best practices, as it allows you to monitor deals easily and strengthen your relationships with clients and contractors. Incorporating it into your system may bring you the numerous benefits mentioned above. 

天博 is Acumatica’s partner in the Philippines. Your construction company doesn’t need to worry about relevant platform specifications, as Acumatica ERP has a construction management module that is fully integrated within its system. 

Apart from Acumatica ERP, 天博 also develops customized construction management software that can fit your business model and process. Get in touch with 天博’s ERP experts and schedule a consultation today.

2022年3月2日

How To Build A Highly Effective E-Commerce Website

Creating an e-commerce site is essential for businesses today. Don’t get left behind! Read more to know how to build a highly effective e-commerce website today

How To Build A Highly Effective E-Commerce Website

The world has continued to evolve amidst the pandemic, with some industries reaching their peak. For example, in retail and commerce, it’s expected that 24.5% of global retail sales will be via e-commerce by 2025, pushing businesses of all sizes, old and new, from any industry to create an e-commerce website of their own.

The future is in e-commerce, and if you have the power to maximize its benefits, then you should take advantage of it. We’ve put together a collection of actionable steps that you should follow if you want to know how to build an e-commerce website.

8 Steps to Building Your E-commerce Website

1. Choose a domain name.

A domain name—also called the URL—is your web address. Select a domain name closely related to your business to help rank well in search engines.

If you’re an esthetician, try to incorporate a related word or phrase, such as “skin clinic,” then integrate it in your domain name, for example, AgnesSkinClinic.com. Be mindful of the top-level domain (TLD) that you will use. In this case, it’s “.com”; however, there are others like “.gov” or “.org.” Choose one that’s appropriate for the nature of your business.

Once you’ve settled with a domain name, you can purchase it and own it using a domain registrar service like GoDaddy, Bluehost, or Google Domains. Just head to one of these websites and enter your business name, and it will tell you if that domain is available. The price will depend on the service, add-on, and the relativity of your domain name. Typically, the more related or easy, the more expensive it is because many businesses want a straightforward domain name.

2. Choose an e-commerce platform.

Your e-commerce platform is where your website will live. E-commerce platforms are the fastest way to launch a full-featured website and give your site expandable functionality.. An e-commerce website builder will typically include features that will add to the functionality of your websites, like secure payment options, shipping labels, email marketing, and multichannel sales support. 

3. Design your website’s user interface

Web design is an essential factor in website building, even more so for e-commerce sites. A stunning web design can help give customers a better experience on your site and potentially lead to more sales.

When making web design decisions, the best tip for you is to follow the buyer’s journey and optimize the site according to user experience. Make your website unique and user-friendly. Being user-friendly allows a smooth journey from start to finish, including simple navigation, calls-to-action, links to information pages such as FAQs and the contact page, and responsiveness to smaller screens like mobile phones or tablets.

4. Upload product data to your store

You’re building an e-commerce website to advertise your goods and services, so they should be front-and-center. 

  • Use product photos and videos taken at different angles and while in use.
  • Write product descriptions that cover every detail and can answer any question. Include the name, price, size, weight, material, instructions, etc. Include keywords in product titles and descriptions in relevant areas to achieve better search engine ranking.
  • Place the product inventory for each item so both you and your customers can keep track of how many stocks you have left.

5. Add e-commerce features

E-commerce website builders have built-in functions like shipping label printing, tax calculations, payment processing, etc., that can help increase your website’s performance. Here are some features you might want to add to your website.

  • Shipping setup. A shipping setup will let you streamline the ordering process. This feature connects orders to shipping software to select couriers and shipping methods and notify customers of their order’s status. 
  • Payment processing. One of the first things to integrate into your e-commerce website is your payment processing solutions. Most e-commerce website platforms offer payment integrations like PayPal, Bank Transfers, and GCash. 

E-Commerce platforms like 天博’s Vessell have these functions built-in, which makes establishing your online storefront easier so that you can widen your reach, improve customer experience, and drive more sales in no time.

6. Set up a blog for inbound marketing.

Create a blog section on your website to increase your search engine ranking. If done right, blog posts can significantly help your marketing strategy. Furthermore, you can repurpose your content via your other social channels and attract prospects from different platforms. The blog posts you release should be insightful and packed with relevant information that your customers want to find out. This will give you the chance to convert them into paying customers later on.

7. Launch!

Remember that before launching, you should do several test orders to ensure that the process is seamless. Once you have worked out any troubles you found during testing, you’re ready to open for business. However, it takes time for search engines to locate and index your new online store. Still, you can speed this up by verifying your new e-commerce store in Google’s Search Console and uploading an extensible markup language (XML) sitemap.

8. Optimize for conversions.

Whatever type of website you choose for your business, remember always to optimize it for conversions. Some tips to help you with optimizing your website include:

  • Analyzing your data to show you how people behave once they land on your site 
  • Conducting thorough keyword research to fit with your prospective customers’ user intent
  • Producing relevant and insightful content to send a signal to Google that you’re providing more information
  • Speeding up page loading time to prevent prospects from waiting
  • Getting quality backlinks to signify your site’s credibility

Build Your Website’s Success

Building an e-commerce site, especially if it’s your first time, can be challenging and prove to be somewhat tedious. However, it’s important to remember that with the world shifting to a more digitized market, you should keep up with the trends to stay relevant. Don’t lose your customers!

天博 offers an e-commerce platform builder called Vessell to help businesses like yours scale and grow in a safe and reliable digital space! Furthermore, our experts at 天博 can also accommodate custom website development for specific business needs, so you’re sure to get tailored features that best fit your business. To schedule a consultation with our website development experts, contact us today!

2022年3月1日

Mobile App Trends and Statistics That You Need To Know in 2022

If you’re looking to develop an app and stand out in the market, find out the top mobile app trends and statistics for 2022 from this article.

Mobile App Trends and Statistics That You Need To Know in 2022

Nowadays, the internet looks completely different from how it was a few years ago. Since modern consumers turn to their smartphones for just about everything—from information and content to technology—businesses are getting more creative in delivering their products to customers via mobile apps. This changing, robust ecosystem is an opportunity for software developers and enterprises to develop their mobile apps. 

An app allows your company to offer your customers unique features, accessible right from the palm of their hand. But how is the mobile apps landscape exactly changing? In this article, we’ll present a collection of trends and statistics you need to know about the mobile app industry.

An Overview of Mobile Apps

The mobile app market is rapidly growing with new technologies, services, and innovations, with the pandemic and the transition to the online setting further highlighting its relevance.

Here are mobile app industry statistics to get you started.

  • There will be 7.49 billion mobile users worldwide by 2025 (Source: Statista).
  • In 2020, users downloaded 218 billion apps (Source: TechJury).
  • There were 230 billion mobile app downloads in 2021 (Source: Statista).
  • In a global opportunity analysis and industry forecast conducted by Allied Market Research, the global mobile app industry’s projected value by 2026 is set at $407.31 billion (Source: Allied Market Research).
  • In 2021, App Annie analyzed 17 industries and 30 markets and found that internet users spent 7 of every 10 minutes on social media, as well as photo and video apps (Source: App Annie).
  • Mobile pages produce an average of 214 server requests, and nearly half of these requests are ad-related (Source: Google).

Mobile App Usage Statistics

Smartphone addiction is real. Our reliance on our gadgets is evident, from waiting in line at the market to researching a new recipe.

Check out these figures to see how consumers are using their mobile apps.

  • Globally, people use mobile apps for 4.8 hours on average each day (Source: App Annie).
  • An average person will have 40 apps installed on their phone (Source: Sim Form).
  • 18 to 24-year-olds use apps the most, at 112.6 hours per month (Source: Business of Apps).
  • In 2021, consumer app store spending hit $170 billion worldwide, an increase of 30% year-over-year (Source: TechCrunch).
  • China has the most hours spent on mobile apps, with 1.15 trillion hours spent on mobile apps and 96.2 billion app downloads (Source: Business of Apps). 
  • Among smartphone users, almost 50% open apps more than 10 times a day. Additionally, about 8% do so more than 50 times (Source: TechJury).

Google Play vs. Apple App Store

We are often faced with plenty of choices. This is also true in the global app market, dominated by two players: Apple and Google.

Here are statistics comparing the two ecosystems.

  • As of Q1 2021, there were 3.48 million apps on Google Play, while the App Store had 2.22 million available apps for iOS (Source: Statista).
  • In 2020, downloads via Google Play numbered 108.5 billion, while the App Store had 34.4 billion downloads (Source: Business of Apps).
  • Google Play has almost twice as many app publishers as the Apple App Store (Source: TechJury).
  • Google Play is predicted to get more app downloads over time at 119 billion app downloads in 2022, compared to the App Store, which has a more stagnant growth at 40 billion in 2022 (Source: Cell Phone Deal).
  • As of May 2021, App Store outperformed Google Play in generated revenue even though Android accounts for 71.44% of the mobile and tablet operating system market share worldwide, compared to 27.77% owned by iOS (Source: Cybercrew).

Mobile App Categories

In their early years, mobile phones were used only as a tool for communication. Now, whenever you need to order food, research, take a picture, track your health, and so on, your smartphone is able to do them via a wide range of apps.

Check out this section for statistics on the types of apps available in the market.

  • Users do not like to pay for apps. 93.69% of downloaded apps were free in the app store, while 6.31% were paid (Source: Cell Phone Deal).
  • Approximately 58% of users aged 11 to 60 years have cited entertainment apps like social media, gaming, and communication as their top 3 most used app categories (Source: Simform).
  • Apps with usage below 4% included e-commerce, travel, maps, and finance. People use these apps on a need-basis (Source: Simform).
  • About 75% of respondents consider social, gaming, communication, entertainment, and mobile browsers as app categories they engage with daily (Source: Simform).
  • TikTok was the most downloaded non-gaming app in March 2020, with over 115.2 million installs (Source: TechJury).

App Revenue and Marketing Statistics 

As consumers become increasingly linked with businesses on their smartphones, many companies are developing mobile apps to better communicate with their customers. If your company is on the way to launching its own app, you want to be sure it’s worth your time and money. 

Below are relevant statistics about mobile app revenue and marketing spending.

  • Together, Google Play and the App Store made $111 billion in 2020 in app usage revenue (Source: TechJury).
  • In 2021, people worldwide spent $133 billion across both Google Play and App Store, up 20% from last year (Source: Sensor Tower).
  • By 2024, mobile ad spending is projected to be at $413 billion. (Source: Statista).
  • In-app advertising will reach $280 billion in 2022 (Source: TechJury).
  • Games accounted for the largest share of mobile app spending across both platforms (Source: Sensor Tower). 
  • 54% of marketers say they currently use a mobile app to reach out to their prospects and customers (Source: SalesForce).
  • According to the State of Mobile 2022 report, mobile ad spending represented 70% of business digital spending in 2021 (Source: App Annie).

App Performance Statistics

Time is money.

This quote used to be the guiding principle for companies in boosting productivity and increasing profits. Fast forward to a mobile-first world with a billion internet users worldwide, the same measure should influence how companies can improve customer experience and drive sales. Indeed, an app’s performance is a deciding factor in purchasing behavior, and software failures not only reduce revenue but drive away customers, too.

See relevant statistics about mobile app performance and user behavior.

  • 62% of uninstalls are driven by crashes (Source: App Samurai).
  • According to Google’s Micro-Moments: Your Guide to Winning the Shift to Mobile, 29% of users will immediately abandon an app if they cannot find any value in it (Source: Google).
  • Similarly, 70% of mobile app users will abandon an app if it takes too long to load (Source: TechJury).
  • Mobile apps have higher engagement rates than mobile-optimized websites or desktop web viewing and 100%-300% higher conversion rates (Source: TechJury).
  • 50% of installers decide based on their first impression of an app (Source: StoreMaven).

7 Mobile App Trends

1. More innovations in AI and ML

Artificial intelligence (AI) is essential for language processing, image recognition, navigation, and speech recognition. Behavioral algorithms can also improve security by leveraging user behaviors to detect fraud, suspicious activities, and prevent potential data breaches.

Nowadays, AI can even convert pictures to realistic animations, develop a live view that offers users AR navigation in large indoor spaces, and suggest less carbon-intensive routes by optimizing directions for lower fuel consumption. 

Coupled with machine learning (ML), AI can set the bar very high for mobile app development for 2022. AI and ML can make apps smarter and improve performance at every level. AI will change how apps are developed from the backend development process to the front-end user experience. With AI and ML, you can gather valuable data, get real-time analytics, and generate helpful insights for users.

2. Further incorporation of AR and VR

AR and VR technology is another way to interact with customers more personally. It allows people to explore products virtually, interact with them, and rotate, move, and scale them.

The global AR and VR market reached $12 billion in 2020 and is expected to reach $160 billion by 2023. As AR and VR technologies advance, they will drive a transformation for gaming, entertainment, travel, and live streaming mobile apps. 

This year, we will see AR and VR shaping the mobile app development industry in ways we can’t even imagine. They can help consumers see how furniture will belong to their home before buying it, see how makeup looks on their faces, or even virtually try on glasses.

Virtual reality provides practical hands-on training experiences in education while being safe and relatively cheap. Similarly, it presents a significant advantage to healthcare, gaming, aerospace, military, and industrial fields.

3. More reliance on IoT and cloud technologies

The Internet of Things (IoT) describes the growing network of devices connected to the internet and each other, including laptops, smartphones, and voice-controlled appliances. These devices provide convenience and automated control to consumers, with the widescale acceleration of mobile technologies creating seemingly endless opportunities for the IoT. 

People have adjusted to IoT technology to improve their everyday life. For this reason, the global Internet of Things market is expected to reach $264 billion in 2022. $190 billion of this figure will come from software, such as mobile apps. That’s a 14% increase from 2019.

4. The Advent of 5G

Firms in the tech industry have started incorporating 5G at full scale. By 2022, it is expected that 660 million smartphones will have a 5G connection, accounting for 47.5% of all devices. 

5G will change the way we use, build, and appreciate apps. Speed and efficiency will significantly improve and make apps faster, smoother, and more efficient. With the power of fast internet speed in users’ hands, they expect zero lags and loading time. 

Thus, businesses will have to adapt fast and not wait until 5G becomes mainstream, as it’s expected to become the new standard for mobile technology. In fact, according to Statista, the global 5G technology market will hit $620.72 billion by 2030.

Strengthened by user-friendly benefits like fast data transfer, increased performance speed, and lower latency, now is the perfect time for your mobile app to support 5G connections.

5. The rise of super apps

Businesses are shifting from one-purpose apps to single-stop solutions that solve multiple purposes. These apps are called super apps. They aim to transform the way people interact with their phones, allowing them to solve various purposes from a single app. 

Similarly, e-commerce shops are stepping up in this department, allowing people to pay bills from the platform. Here, custom software is crucial to cover all the bases needed in one framework. It tackles inadequate systems and solves all software-related pain points.

6. Emphasis on cybersecurity for mobile apps

Everyone is vulnerable to cybercrime. From individual content creators to multi-billion dollar conglomerates, nobody should take cybersecurity lightly. Given how much people depend on mobile devices, data protection and information privacy are major concerns for businesses. That’s why most companies are looking to invest more in cybersecurity.

This year, the mobile app development industry is expected to witness a shift towards the security-first approach, therefore laying the roadmap for a robust DevOps Strategy. Developers will start implementing multi-factor authentications, allow authorized APIs only, and encrypt all data.

7. Integration of apps to wearable technology

Wearable devices connected to the internet reached 453 million in 2017 and will reach 929 million by 2022. Apple has brought new features to its wearables, including increased wallet access, fresh watch faces, and a redesigned interface. Similarly, Google announced a unified wearables platform that blends its wear operating system with Samsung’s Tizen software platform. This boosts app startup times by 30%.

The rise in wearable tech highlights the need for app developers and businesses to provide a seamless digital experience to users on smartwatches and other wearables.

In 2022, more mobile apps that cater to wearables will be developed. Users will download tens of thousands of apps directly from their wrists. Still, we’re just beginning to see the capacity of wearables and mobile app integration. The next few years will incredibly be progressive in this aspect. 

Apps on the Rise

With the acceleration of the mobile landscape and the increasing relevance of apps, having your own app may do wonders for your business. However, with all the apps available in the market, what’s even more crucial is making your app stand out.

Mobile app solutions will continue to transform with the emerging mobile app platform development trends, with the most notable focusing on hardware capabilities, rising backend platforms, and microservices. 

A reliable IT solutions company can help you survive the cut-throat competition. If you need help developing an app, 天博’s experts can help you with custom software development. Contact us now to schedule a consultation with mobile app pros from 天博!

2022年3月1日

5 Undeniable Benefits of a Document Management System

In this article, you will learn about the benefits of having a DMS in your office.

5 Undeniable Benefits of a Document Management System

The paperless office concept is gradually becoming a reality, especially nowadays when every company resorts to a work-from-home set-up. 

Whatever set-up an office has, the ability to retrieve an important document easily and instantly is very crucial. 

With a large volume of business documents, the day-to-day productivity of employees is affected. This is why every business should have a Document Management System.

Table of Contents
What is a Document Management System?
Why Does Your Business Need a Document Management System?

1. Space Gains
2. Easy and Convenient Collaboration
3. More Secure Business Data
4. Quick and Easy Access to Data
5. Improved Customer Service
Wrapping Up

What is a Document Management System?

A Document Management System or DMS helps optimize the management of documents in a business. Simply stated, a DMS is a system that automates storing files and helps in securing and organizing business documents.

Why Does Your Business Need a Document Management System? 

Aside from companies gradually moving towards digital transformation, having a DMS has many benefits for your business:

1. Space Gains

5 Undeniable Benefits of a Document Management System

With documents stored online, there is no need to store large amounts of papers in physical cabinets. The company can now maximize every space to improve the working conditions of employees.

2. Easy and Convenient Collaboration

5 Undeniable Benefits of a Document Management System

A DMS allows convenient sharing of files because documents are saved online. Employees can easily collaborate and work on the same file simultaneously. 

3. More Secure Business Data

5 Undeniable Benefits of a Document Management System

Every business should take extra care in managing documents to avoid data leakage or theft. A good DMS strengthens the security of every business data.

A DMS carefully records every document transaction so that employees may know the details of its retrieval.

4. Quick and Easy Access to Data

5 Undeniable Benefits of a Document Management System

The volume of documents a company should manage grows each day. Therefore, managing it is a big challenge.

With documents being easy to access, employees can save so much time. Therefore, employees can focus more on growing the business.

5. Improved Customer Service

5 Undeniable Benefits of a Document Management System

Because your documents are so easy to access, processes are shortened. Therefore, employees can easily access needed data to improve customer satisfaction. 

Wrapping Up

Managing office documents is an essential task in order for the employees to be productive. Implementing a DMS has many benefits for your business – streamlined business processes.

The good news is that 天博 Inc, a leading IT company in the Philippines, offers a DMS to help your company keep track of important documents and files.

Keep, track, and manage critical business files NOW.

5 Undeniable Benefits of a Document Management System

2022年2月28日

Managed Expert Services: Why It’s Good For Your Business

Managed Expert Services allow your organization to meet your technical delivery objectives by providing experts. Learn more from this blog.

Managed Expert Services: Why It’s Good For Your Business

The COVID-19 pandemic became a reality check for businesses that were hesitant to welcome digital transformation. Many organizations were caught unprepared for the contactless world that heavily relied on technology and virtual interactions.

The thing is, many businesses are still woefully challenged with both the lack of technology and technical knowledge and skills to keep up. Here’s where 天博’s Managed Expert Services step in.

Today, let’s dive into how Expert Services and Consulting can help you in your day-to-day as the digital mandate becomes more challenging and complex.

What are Managed Expert Services?

Managed Expert Services: Why It’s Good For Your Business

First things first – let’s identify what expert services are.

Managed Expert Services (MES) allow your organization to meet your technical delivery objectives by providing you with skilled I.T. resources on-demand.

This is, of course, whenever and wherever you need them within an engagement structure that delivers guaranteed quality output at a predictable cost.

Often, MES are confused with IT Staffing, but they have clear differences. Let’s tackle them further below.

IT Staffing VS Managed Expert Services

IT Staffing and Managed Expert Services are commonly interchanged, but they are different in many ways. Here’s a detailed comparison between the two.

IT Staffing

Managed Expert Services: Why It’s Good For Your Business

Limited commitment and input-based work.

Staffing deliverables are relative to input. Assigned tasks are executed but with a limited commitment that the result will be in the desired outcome.

Requires own resources and capability.

Client involvement is needed to supervise the augmented staff, and to manage the resources, processes, and tools to be used.

Dependent on customer management.

IT Staffing calls for additional time and effort in onboarding people for knowledge transfer. Risk mitigation is also the client’s responsibility.

Time-based pricing.

The cost of the service is tied to the hours worked by resources.

Managed Expert Services

Managed Expert Services: Why It’s Good For Your Business

Secured process and guaranteed outcome.

Managed Expert Services provide defined results. It also delivers within the given time frame and complies with legitimate standard measures in operating the service.

Access to a variety of quality resources.

MES also offers a wide range of tools and technologies, along with expert resources who are skilled in diverse fields.

Stable and reliable management.

Additionally, MES takes control of all aspects of development, allowing customers to maximize time, and focus on their core competencies.

Result-based pricing.

The cost of the service is tied to the outcome, making sure that your investment is worth it.

Wrapping Up

Now that the digital mandate has been brought into focus, organizations need to seriously consider their next steps. As times and technologies become more complex, you’d want to ensure that you have qualified and experienced experts that can help optimize your business.

天博’s Managed Expert Services proves helpful for organizations that want to keep up with the changing times and grow by leaps and bounds. Talk to our experts to determine the best Managed Expert Service for your business.

Managed Expert Services: Why It’s Good For Your Business